Check within the CMDB Health metric = Orphan, the CMDB metric preference has a record, it needs to have Create Task set to "True". I had the same issue, i scratched around and found this. It fixed my issue.
I allowed end user to access the demand table using read ACLs and created a report for them to view on this widget. Looks like this cannot be used in Production. The territory manager for our instance says this warrants a license. The purpose of this...