An Update on Recently Archived Community Content
Join the Community
ServiceNow Community
About Adrian Herdan
User Activity
Posts
Replies
No posts to display.
Re: How to Hide Column/Fields (Priority) from Personalized Columns using Access Control Rules
03-15-2023
doesn't work on Workspace.
Re: "No Chat Agents Currently Available" when using Agent Workspace as fulfiller UI
09-29-2020
This fixed my issue. On awa_queue record (awa_queue.do), under the Routing Condition section, check the "Define condition here" checkbox and leave everything blank.Also, make sure that the agent has the awa_agent and workspace_agent roles as well.
Helpfuls from
User
Count
Shannon Burns
1
JeremyHoffman
1
FlorinD
1
hiranmayee
1
Ruchit1
1
View all
Helpfuls given to
User
Count
Kumar Premankit
1
Mark Roethof
2
Nagarjuna Kasi
1
Maik Skoddow
1
View all
