I have been assigned to the task to create the catalog item and variables. I have created the variables and catalog item. Now there is a requirement to autopopulate the variable values as follows and give me the best practice or approach to do this r...
Hi there,Does anyone know how the Knowledge Base "Set default knowledge field values" works? See attached screenshot for the exact field/functionality.I was looking between UI Policies and Client Scripts, but cannot find anything related to this.Anyo...
Hi Community,I’m trying to figure out the best way to create multiple Requested Items (RITMs) from a single Catalog Item submission.Use case:We have one catalog item with several checkboxes. (It Systems, Information Security, Finance)When the form i...
Evening guys I am trying to add some UI actions to our HR Workspace, (custom app but workspace configured works the same in all aspects) I have created the actions and ticked workspace form button and menu and added the script, but it is still not sh...
Hi, There are different threads which have highlighted the feature to close a request when all the underlying tasks under Request Item are closed. I want to have a business rule, where if the Request is assigned to a particular set of groups (say Gr...
Hi All, Can someone please help me how to display a pop-up message as soon as i clicked in attachment icon in technical view. Below screenshot is for reference:
I created a custom Stage Set (Housing Flow Stages) with three stages:Waiting for ApprovalRequest ApprovedFullfilmentCompletedHowever, I have two problems:In Flow Designer, the Stage field appears in my flow stages but I cant save it. WIn the Requeste...
Hello!we have started down this wonderful path of automationHere is where I am hitting a bit of a roadblock I have a form that uses a List collector to get a list of users from a department.Currently once the form is submitted a task is sent to the H...
Hey community .I was trying to create the embed survey with OAM but system does not generated the survey within the outlook step I followedInstall the latest version of OAM Configured the custom email notification with the email script mention in the...
In my workspace, I've created the below View Rule: However, what I've noticed that if go to the 'Business Application' form, it shows all of the lists of available: Is there a way I can remove the list of views so that we lock the business applicatio...
Can anyone help on how i can pre-set tags so i can just select e.g Tag 1 or Tag 2 and how these can be shared with my team also if we can report on these tags TIA
Hi, just wanted to know what roles are assigned to a user consuming a TPSM license charged on Fulfiller User. Thanks in advance
Hi everyone,I'm working on customizing the Incident form and want to understand what out-of-the-box (OOTB) features ServiceNow provides for managing state transitions.Specifically, I’m looking for a way to control which state options appear based on ...
I submitted a ticket to support, and they suggested using this. We have the is (dynamic) report filter for checking if is "Me". How would I go about creating a filter for "Is Not (dynamic)"? So i can check if "is not me"?
I've noticed a few instances of knowledge articles (usually a translated version of an article) being checked out so a new version appears in draft status. I receive the email to say that an article has been checked out but it gives no information as...
