About Prashanth

Prashanth · 04-14-2023

I made changes as per ServiceNow KB Article and community article to grant retrieve/preview/commit access to non-admin role users. Non-Admins are able to retrieve/preview but are unable to commit the update sets even though 'Commit Update Set' UI Act...

Prashanth · 04-17-2023

Hi Rahul, Thanks for your response!1. I did not find "update_set_creator" and "update_set_communicator" roles in our instances, please let me know if I'm missing anything.2. User does not have any restrictions, we created a custom role and ACLs to pr...

Prashanth · 04-17-2023

Hi Sandeep,I created and assigned the roles to the non-admin users as mentioned in the article you shared and also created and modified ACLs mentioned to give them access to update set tables. Thanks,Prashanth

Prashanth · 04-17-2023

Hi Anvesh,Yes, the user captured the updates and the user trying to commit the update set are the same in our case. Thanks,Prashanth

User Activity

Non-Admin users are unable to commit update sets

Re: Non-Admin users are unable to commit update sets

Re: Non-Admin users are unable to commit update sets

Re: Non-Admin users are unable to commit update sets