Same issues here. I'd like the Knowledge editor to just keep the font and font sizes we use in our Templates, but everything is the same font size. I'd like to have our Templates copied into Word docs so our Techs can create content offline and do an...

Yes we did, actually testing this out right now! It looks and works great, we've introduced KTASKs using the Task table. The one note the developer mentioned is that they are using a scheduled job to create Tasks since there is no trigger on the Know...

Hi Barbara, we are in the process of building notifications for feedback, Helpful Yes/No, and Star ratings. What we also want to do is have workflow and tasks setup for these events as well. For instance, if a star rating of 3 or lower is received on...