Hello, we are ServiceNow customers ( Healthcare) implementing Sailpoint as our IAM solutions to integrate Service Catalog and maintaining access request and approval through ServiceNow while managing the governance and identity through Sailpoint ISC....
Hi In mac when user right clicks the menu shows browser option rather that service now list options. How to fix this? Snapshot attached. Thanks Srivatsa
Hello all, Good Day!! It's not about "Next Experience UI".How to switch to Modern Service-now UI from Classic UI.I heard that UI policies and some other scripts needs attention and checked. So, not having clear idea on this and I request someone to h...
Help... I have a table that was populated on Tuesday (june 30th) and today July 4th all the records are gone.This has broken multiple reports and forms. I've looked at the Recovery option under All and nothing appears to be there. I looked at Deleted...
On the Incident form, the header displays the table label ("Incident") along with the record's display value (for example, INC0010001). Is it possible to change the table label dynamically based on a condition? For example, if the Priority is 1, can ...
Expected Behavior:As per ITIL best practices, a Requested Item should only be closed after all its associated tasks are successfully completed and closed.Observed Behavior:The system currently allows closure of the Requested Item before closing all r...
I'm trying to create a dynamic filter option on ends field for the delegate record. I want to take the current date add 1 week with the time defaulted to 23:59:59. I am able to add 1 week but I cannot figure out how to get the time to get set to 23:5...
Dear experts,We are using Zurich versionI have created a custom article template for knowledge base and included a reference field "Project" (referencing pm_project)While creation of article using this new template, the user selects the project in th...
Hello!I'm working on a notification for a rejected approval, and have been asked to include a link back to the record that was rejected. This normally would be pretty straightforward, but what I'm up against is this is a custom App (extended from Tas...
the variable 'by submit' created for the task when select option Type A is selected has to be visible and mandatory but not when TYPE B . At the same time when type B is selected and task is created for it along with the RITM then the variable 'by su...
Hello, I would like to restrict certain users who have the impersonator role to a sub-set of users that they can impersonate. I believe that this is achievable using a business rule - before query. I found the below on another post however I have b...
I have requested PDI for over a wee now and its still waitlisted
I would like to create a dark mode for custom theme. I create a variant, and added OOB css from dark theme, the dark mode is not consistent. Buttons and field labels are missing, how to fix this issue??
Hello all,. I think most of the people received this notification.I tried to read the KB to handle the reset of the pin or enrolment.Configure Soft PIN • Australia Platform security • Docs | ServiceNowFirst of all, it is saying that it is expiring on...