Resolved! Brazil version PDI
When will Brazil version be available for PDI today ? Any timeline ?
Forum Posts
How to add data resources to Data visualization type pie ?
I have a GRAPQl and a Transform i need add transform to data sources in data visualization type pie like imagebut it's not work.
Hr case creation
Hi allWhile creating hr case from native ui it showing employee name in search after typing 3 words. But in hr agent workspace if i am searching for employee by typing results it is not showing the employee names instead it is showing no result found...
I am having difficulty in task 07 creating orphan rule of CMDB health simulator kindly help.
task 07 create orphan rule REQUIREMENT: As the Cloud Dimensions CMDB administrator, using CI Class Manager, configure an orphan rule to meet the following requirements: - Using CI Class Manager, from the Email Server class configure an orphan rul...
OOB Publish article action is not working in custom flow
HiIn knowledge management we have approval publish/retire, instant publish/retire . So my requirement is for some knowledge articles based categories it should go approval process for some articles based on category it shouldn't go any approval proce...
"MIFv2 is not fully configured" when setting up ReleaseOps across two demo instances (Australia)
Hi community,I'm trying to set up ReleaseOps across two instances and can't get past the Multi-Instance Framework (MIF) trust step. I'd be grateful for any advice from anyone who has seen this error.Environment- Two ServiceNow-provided demo instances...
Resolved! How to make Agent's status Available automatically in inbox of agent workspace once user is signed in ?
I want to change the Agent's status to available automatically in inbox of agent workspace instead of manually changing it. By default it's offline.
Resolved! Agent Chat in Service Portal without Virtual Agent
Hi! I'm trying to set up Agent Chat, so that our users can live chat to our agents from the Service Portal. I initially set up Connect Support, which was quite straight forward, but we also want to start using the new Agent Workspace and I haven't fo...
Getting redirected to the SSO Login page
I have a strange issue where if I hit the base URL (https://<instance>.service-now.com/) after having navigated to the SSO Login URL, I keep getting redirected to the SSO Login page via the auth_redirect.do page. Without visiting the SSO Login URL, I...
Download file on catalog
Hello Team, We have requirement that "Document" is a drop down variable on the service catalog if you select the 'yes' in that variable we need to show the document link type or name. If you click on that link document should be downloaded(Business h...
Resolved! I want to check attachment is passworded or not
I want to check if an attachment (sys_attachment) is encrypted or password protected.This is because the linked system is not able to process those files.Is there a good script or setting to do this?
How to configure the Sender Email Address in Flow Designer - Send mail
How to define the Sender Email address(from ) for any kind of outbound notification through flow designer. In the legacy notification, we have the option to define the FROM address, but in the flow designer (Send Email) , we do not have such option,...
How to convert date format in Flow Designer?
I need to convert the date format to yyyy-mm-dd in flow designer using a inline script my trigger is a problem task record which contains a due_date field.
AI Control Tower - Security Tasks
Hi all, Within the Australia release of ServiceNow, I noticed the ability to create an AI Security and Privacy Task. I cannot find any specific documentation for this specific task or its functionality. A few questions I had were:What value does this...
Virtual Agent: How to automatically redirect user to another page from a Topic
I am trying to automatically redirect a user from the original menu that appear with all the Topics, rather than have another link appear for a user to click on in the Virtual Agent. For example, here is All the Topics that are active. If I press on ...
