Introduction to Dashboards in ServiceNow A dashboard is essentially a collection of widgets and reports. These visual tools provide a quick snapshot of various metrics and KPIs, all from a centralized location. Dashboards can be configured for differ...
I want to get the direct URL for a problem record, not the reference link to the field So instead of:`https://<instance>.service-now.com/api/now/table/problem/sys_id` I want something like:`https://<instance>.service-now.com/problem/sys_id` Or is the...
When attempting to see the requested for user location in the list of SCTASK's, that is referenced from the REQ, why is it only displaying one specific location and not all the locations, eventhough the location is listed in the REQ? Need help!
In my company we have departments with multiple divisions in each department. Many departments have the same division name, for example Administration is a division in all the departments.I created a new division table with a reference field to Dep...
So, I'm really spinning my wheels trying to figure this out, so now I'm here hoping someone can give me some ideas of where to go from here. I admit, I'm not great at navigating my way through ServiceNow and have a hard time finding anything so "Serv...
Can you hide label ''Everyone can see this comment” under the comment in CSM Workspace Approval record?
I am working on a POC to create a custom Translator Configuration to use in Dynamic Translation.Since I can't test any of the OOTB integrations (Microsoft Azure Translator Service Spoke for example) because I don't have a valid API key for any of the...
Hi, can anyone help me on thisi created a new search widget in a custom app scope, which is working as expected i want a custom search results for catalogs so created a new search profile and search application, but the search result is routing to th...
Can you hide “Everyone can see this comment” in CSM Workspace Approval Form?
Hi, We face a challenge with instance upgrades (full and patch) and our CyberArk (CP) integrations. The CyberArk Hash value for mid.jar changes with each version. We have semi-automated the generation of the Hash value as follows:Download the new ve...
I have the request to allow users to bulk "accept" incidents from the list view in SOW. I was looking to make it a select option like how the "Assign to me" button is in the drop-down, but I cannot find where I can add it to this list.
I wanted to ask if anyone has seen this change in their Subscription. In the past awa_admin was never part of CSM but all of a sudden this has changed and ServiceNow has started charging this as part of the CSM subscription.
I am raising an SR that has an "Upload Your Document" attachment variable. Once I attach the document and submit the request, the document should be added to the Uploaded Document field in my custom table. I tried using Copy Attachment in Flow Design...
Hi experts,I have a question for subscription management.We have a subscription for ITSM pro with 355 purchased subscriptions. I see that one of the associated roles of the ITSM pro is "itil".28 users have currently this role.However, when I review ...
I want to send an integer in JSON but payload builder turns it into a string. In the action input it is specified as an integer.
