Follow the Below:1. Install Plugin - Email - OAUTH support for IMAP and SMTP2. Contact the O365 Admin and have him perform the below :a. register Oauth Authentication.b Create Certificates and Permission on the Mailbox to generate Application ID, Cli...
I have used an excel file with the headers personal email, first name and last name. The data in the last name isn't getting captured when I load the data. I am using the Imported Alumni [sn_asc_user-imp] table as recommended by the documentation. An...
We're trying to reduce the need to create bespoke Flows for each catalog item we create, however we're struggling with the fact that 99% of our fulfillers work out of an SCTASK rather than a RITM, and as such there is always an ask that variables for...
After upgrading from Zurich Patch 6 to Patch 7, the Incident form has suddenly become read-only for me. Is this expected behavior after the upgrade? If so, could you please advise on the recommended solution to resolve it?
I was watching a recording in the Modern Intranet SIG and came across a business using ECP and doing something I want to do, but I'm unsure how to. Here it looks like they have an intranet that has a 9 container and a 3 container on the right. They ...
I couldn't find any information on this field in any of the documentations.
Hi Everyone, I was told that Smart Assessment Engine can be used also outside of GRC. But I'm not really seeing any "framework" for it - e.g. how should such assessments be presented to users if outside of GRC (as there is a dedicated workspace page...
I have a catalog item and I have all variables showing but one and I can't figure out why it will not write to the RITM. I have tried unchecking hidden and everything else AI suggested. Does anyone have an suggestions? I do have base hide policy wit...
Hello,I have been trying to troubleshoot this issue, but I cannot figure this out. I'm thinking maybe it's a bug?I have a RP form, it it used to manage internal SN groups / group members. For the most part this works just fine.But, I run into an issu...
Hi,Custom Workspace lists are not appearing for users but as a admin i can see, despite configuring the List Applicability records and Audience. Could anyone please suggest a solution for this issue?
I created a custom Knowledge Article Template. When I select a Knowledge Base and choose this custom template, the article is created successfully. However, when I click Publish, the approval workflow is not triggered.The same Knowledge Base is confi...
Hello Community, My client is wanting to integrate VBrick with ServiceNow. Does anyone in the community currently using this tool with ServiceNow? Can you please share your experience if you are using VBrick with ServiceNow. Thank you,
I have an order guide setup with sequencing so that item A has to complete before item B is assigned/launches. I want to grab a variable value from item A to populate a field on item B. Both items are under the same request so I'm assuming I have t...
Hi All, I am working on a dashboard to audit roles assigned to users where the role name contains the “admin” keyword, and I need suggestions for handling multi-level role inheritance from sys_user_role_contains. Example:User added to Group AGroup A ...