Certificate renewal with internal Microsoft CA
Is it possible to configure certificate renewal tasks, with target to an internal Microsoft CA?
Forum Posts
Virtual Agent Chat window disappears after interacting with it
Hello!I've recently been facing issues with the Virtual Agent.When I'm on the Employee Center and I have the virtual agent chat window open, whenever I try interacting with it in ways like: resizing, closing or minimizing the window "flies away" unti...
Script on ACL of type processor
Hello,I have been trying to modify the availability of the email icon.An acl which is always true works, makes it available for all users, but is for all tables.I want to make it available only for one table. Is it possible to retrieve the table name...
Resolved! Hide New button
Hi Team, We wanted to hide New button in HR cases naive view,But no in HR workspace From where this action comes from, I tried to deactivate from UI action but its not working.
Different between relative before and relative after within reports
Is anybody able to advise what ServiceNow means with regards to these criterion please? I believe it means as below - is this correct? Filter What it returns Practical useRelative – before – 2 days agoRelative – after – 2 days agoNot on – Today All r...
We need to migrate from IMDSv1 to IMDSv2 for AWS EC2 instances in ServiceNow Discovery
As per the security findings, only IMDSv2 must be used instead of IMDSv1 to retrieve metadata information during Service Discovery. It has been identified that the current CMDB discovery is using IMDSv1, which poses a security risk and therefore So, ...
Hide the Collaborate section on Major Incident Playbook
Hi! I need to hide the "Collaborate" section from the Playbook tab when I open a Major Incident. Does anyone have any idea how to access this component?
How to add filter for field type Document ID
Hi Team,I have a field named Applies to whose type is Document ID. This field currently look up all Business Process records; however, the requirement is to show only active Business Processes, i.e., apply the filter operational_status!=6.Because the...
Related List Conditions in Reports - Where are the options for the dropdown configured per table?
Hi all, This one has been bugging me for quite a while, I'd be very grateful if anyone can help.In reports, we have the option to apply some logic to related records (see screenshot). This works just fine and I know how to use this for the related li...
Knowledge Center Workspace - Default List for Ownership Groups
Hello - We are testing out Knowledge Center Workspace in our system and noticed that in our Default lists, we do not see Ownership Group. We have Ownership Group turned on, but it's just not showing in the workspace. How do we have it display?Thanks!
Title: How to prevent sys_id from being appended to sysparm_tiny URLs?
Hi Community,I’m working with Customer Service Case (sn_customerservice_case) records and using tiny URLs (sysparm_tiny).In some cases, ServiceNow generates a clean URL like:sn_customerservice_case.do?sysparm_tiny=XXXXBut in my instance, the tiny URL...
I can't find the Import App button
Hello guys,I'm new to ServiceNow, and I'm trying to import an application from GitHub, but I'm unable to locate it in the system.
Resolved! Eleven Best Practices for ServiceNow Request Management
ServiceNow Request Management is a powerful tool that streamlines the way organizations handle service requests, ensuring efficiency, transparency, and satisfaction for end-users and stakeholders. However, its effectiveness depends on how well the pl...
Resolved! ServiceNow Integration with AWS Lambda
Hi All, I have one doubt in doing this task. from snow side what all i have to do for this usecase. Invoke Lambda, This lambda will make REST API Call to SNOW to create Incident ticketWhen SNOW Admin approves this ticket, then snow has to make REST ...
using the mid.jar MANIFEST.MF build details to get the actual ServiceNow version?
Hi, We face a challenge with instance upgrades (full and patch) and our CyberArk (CP) integrations. The CyberArk Hash value for mid.jar changes with each version. We have semi-automated the generation of the Hash value as follows:Download the new ve...
