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Hi all,I have created a new event " sla.warning1 " other than out of box events " sla.warning " and " sla.warning.breach " , and I have assigned it to a notification and I have added it to the workflow.So , whenever the sla breaches a certain ,...
Thanks Rajshekhar Paul for the reply,The issue is not related to event , everything is working fine in with same conditions in my dev but in prod emails are not sent,what I have checked are,In prod,Workflow is completely done,event is fired at correc...
Unfortunately I should not display that , but I have added workflow end activity and now the workflow is fine , running successfully , events are triggered but emails are not sent.
