We're reclaiming inactive PDIs to keep them available foractive builders.Learn what's changing, who's affected, and how to protect your work. Read More
Hi All,I am new to servicenow, can anyone help me to know1> if it possible to view incidents that are closed .2>can we assign multiple tickets(change tasks/incidents) at a single go, by selecting all required tasks.
Thanks a lot, editing multiple tickets worked.But on checking the closed incidents, when i go to incidents->closed, all incidents appear, but when searched with an incident no. it says, no records to display.
