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User Activity

getting user name with mailscript?

07-12-2017
Hi everyoneSo I've been trying with out much luck to get an automatic signature appearing in emails sent from the in built service now email client.I've been using Client Templates to set the template for the incident table and while I can use a mail...

Prevent notifications from showing in a tickets activity formatter?

04-03-2017
Hi everyoneSo we have a situation whereby we want to filter out specific emails from the activity formatter for incidents.Currently whenever an email is sent or received in relation to incidents the contents of that email are displayed in the activit...