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I think it must be something with the Managed Documents or the KnowledgeDocuments..in our sandbox instance the functionality was working, I enabled KnowledgeDocuments which requires Managed Documents and now I have the same behavior. I still need to ...
I know ours used to work, we put the KB into the work_notes field and some time ago, maybe 6 weeks ago, it stopped working. I get the same undefined value behavior....I don't know if this is relevant yet, but the KnowledgeAjax Script Include was upda...