Our ServiceNow Global Text Search has recently stopped returning results for text searches on partial Number fields (i.e. if a user searches for '123456' rather than 'INC0123456'). If the body of the incident contains the reference number (e.g. if it...

We have a single user who for unknown reasons is unable to log into our ServiceNow live instance. When the user logs in through our simplesaml login portal it accepts his details and then redirects him to lboro.service-now,com/logout_redirect.php and...

I'm creating a table for use in a multivalue list (similar to the Watch list field). I've created the table and given it the single field of 'LU Strategy theme'. I then followed the Easy import instructions at Easy Import - ServiceNow Wiki. I added t...

Hi all. I've been on the community for a while now and I've received a lot of assistance from everyone so I was hoping to return the favour with a guide for a project I just finished.This project came about from requests from our users to be able to ...