About Noob_who_needs_

Noob_who_needs_ · 07-06-2022

1) I start by obtaining an SC Task number that I read from the task table. 2) I use that SC Task number to obtain the corresponding RITM number from the sc_task table. 3) I use the RITM number to obtain the sys_id (? maybe this isn't the correct fiel...

Noob_who_needs_ · 07-07-2022

Hi Everyone - Here is the solution. It took an architect in my company to know how to go after this custom field: https://mycompany.service-now.com/api/now/table/sc_req_item?sysparm_query=number%3DRITM2365756&sysparm_display_value=true&sysparm_field...

Noob_who_needs_ · 07-06-2022

Where I am doing this is in a utility called "REST API Explorer". I enter parameters, and it generates a URL. I am trying to step through the tables to see how the tables connect so that I can obtain all the pieces of data I ultimately need. Using...

Noob_who_needs_ · 07-06-2022

How do I go to the .LIST table using the% REST API Explorer? "Go to sc_item_option_mtom.LIST table ---> " All it lets me do is choose table sc_item_option_mtom.....does ".LIST" have a parameter name/type that I can perhaps filter on?

Noob_who_needs_ · 07-06-2022

I don't have a view of the form - that is a different department, different team, and I don't have access. All I have is this "Rest API explorer" tool that I can use to help me build URLs. I can't query the tables other than via this means. Here is...

Noob_who_needs_ · 07-06-2022

and not to add confusion, but the BIG BIG picture - big end goal is to also update the status of both the RITM and the SC Task to being assigned to someone AND status of "work in progress", and finally to close the requests once the automated process...

User Activity

Can someone please post an example of a working ServiceNow URL that obtains sc_cat_item data using data from sc_req_item, like the RITM number?

Re: Can someone please post an example of a working ServiceNow URL that obtains sc_cat_item data using data from sc_req_item, like the RITM number?

Re: Can someone please post an example of a working ServiceNow URL that obtains sc_cat_item data using data from sc_req_item, like the RITM number?

Re: Can someone please post an example of a working ServiceNow URL that obtains sc_cat_item data using data from sc_req_item, like the RITM number?

Re: Can someone please post an example of a working ServiceNow URL that obtains sc_cat_item data using data from sc_req_item, like the RITM number?

Re: Can someone please post an example of a working ServiceNow URL that obtains sc_cat_item data using data from sc_req_item, like the RITM number?