About pafasnowdev

pafasnowdev · 01-30-2026

Hi All,I’m facing a strange issue with a List field in Service Portal and looking for insights if anyone has seen this before.ScenarioThe list field points to a custom table "Reports"Reference qual: reportIdISNOTEMPTYField works correctly for adminFo...

pafasnowdev · 04-26-2026

@EricG5776505613 the issue is with data, In UAT the table doesn't have any data in display field. we thought it was some ACL issue but it was data issue.

pafasnowdev · 04-26-2026

@EricG5776505613 The issue happened because no record in UAT has a value in display field,its not acl ussue it was an data issue.

pafasnowdev · 02-01-2026

@Ankur Bawiskar I tried above suggestion, I tried query_match.*, query_match.report_id ACLs still no luck, wierd thing is this happening only in UAT, QA and Dev works fine.

User Activity

Service Portal List Field shows “No matches found” only in UAT (works in DEV/QA, ACLs OK)

Re: Service Portal List Field shows “No matches found” only in UAT (works in DEV/QA, ACLs OK)

Re: Service Portal List Field shows “No matches found” only in UAT (works in DEV/QA, ACLs OK)

Re: Service Portal List Field shows “No matches found” only in UAT (works in DEV/QA, ACLs OK)