Hi Ben,I have got this installed and working great now, but I am having a bit of trouble with assignment groups and it is most likely due to the way we use ServiceNow.   Hoping you can shed some light on this.We have may clients that email (or will b...

That would seem to be the issue… Apologies, this is my first go round with importing anything externally from an update set.Thanks for the guidance on this.Joshua Sutton

Hi Ben,I find this to be a very good tool and would love to start using it.   However, we are on Fuji now and it doesn't seem to be working, unless I am doing something wrong.   I downloaded it from Share and imported the update set, but the app does...