Hi,We’re currently setting up an outbound integration with Snowflake using the REST API and key-pair authentication. We need to generate JWT tokens on the ServiceNow side for this integration.Here’s a brief summary of our setup:Integration Type: Outb...

Is it feasible to trigger a flow on creation of outbound email in ServiceNow?One of the community article suggested to add 'sys_email' table in 'sn_flow_designer.allowed_system_tables' property to show in 'Trigger' is 'Record' but no luck. PFA. We ha...

If 'Resolution notes' field is empty and when agent clicks 'Resolve' button in workspace, 'Resolution notes' field should become mandatory and control should scroll to it. I tried with below methods in workspace but no luck.g_form.showFieldMsg('close...

I got a requirement to show 'Resolution notes' under 'Compose' in workspace. When agent clicks 'Resolve' button 'Resolution notes' should be mandatory. I added 'Resolution notes' in same section of 'Comments' and 'Work notes'. 'Resolution notes' is a...