About Dutra

Dutra · 12-19-2022

Hello! I am trying to make a specific dashboard/report where I can gather records for problem determination. The filters are already working now, but I'd like to know if I can share/export them to a dashboard with a search bar or something. Is this ...

Dutra · 12-19-2022

Hi everyone!I'd like to know if on Service Now it's possible to create a report/dashboard to view and search for both Requests and Incidents. I already tried to make a new filter, but it just shows INCs and RITMs separately. I could merge two reports...

Dutra · 12-21-2022

Hi guys,I will need some more time to try this solution using the 'custom text interactive filter' - But if this is the closest that we can get, I appreciate it!Is this the only way to standardize a search for Incidents & Requested Items at the same ...

Dutra · 12-19-2022

In addition, I need a search field for "text" type and find these records.

Dutra · 12-19-2022

@Sebas Di Loreto I need to search specifically INCs and RITMs on the same page/report and now the only challenge is to share these filters so anyone in my team can use them. A dashboard would be more organized, but if there is any alternative, it wou...

Dutra · 12-19-2022

Hi! @SanjivMeher and @Sebas Di Loreto Thank you for your quick response! I already tested it out and it worked on my report. I'll also use the guide provided to improve my project. I really appreciate the help.

User Activity

Is there any way to add a search bar for records to a dashboard?

Is there a way to search for both Incidents and Requests in one report?

Re: Is there any way to add a search bar for records to a dashboard?

Re: Is there any way to add a search bar for records to a dashboard?

Re: Is there any way to add a search bar for records to a dashboard?

Re: Is there a way to search for both Incidents and Requests in one report?