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About sathish kumar41
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Email Option is missing in Incident
07-26-2023
Email option is missing in the incident, i have attached the screenshot for issue, Please anyone suggest.
Re: Email Option is missing in Incident
07-26-2023
Hello @Ravi Chandra_K User is having the email_composer role. Also i have tried by making that ACL Active. but it is not working.
Re: Email Option is missing in Incident
07-26-2023
Hi Maduri, User is an ITIL user
Re: Email Option is missing in Incident
07-26-2023
Hello @Ravi Chandra_K But this issue is not global, this is happening only for the specific user.