Hi,I've installed now agent app and login using our QA instance. I noticed that when an incident is created from the agent app, both info message and notification will be created. But the info message is getting created and the notification is not ge...

Hi,I've installed Agent Mobile App and logged in to my dev instance . All the notifications are properly getting received in the Notifications navigation tab. But when I logged in to my qa instance , I'm not receiving all the notifications inside the...

Hi,The incident form in the agent mobile app has the Configuration item field. Below attached image is the configuration of the Configuration item field, source table is incident, source field is cmdb_ci and the target table is cmdb_ci. The standard ...

Hi,In the agent mobile app incident form, I want the Category field also to be displayed. So I created a new filed called Category and made it as a choice variable using the choice values of the field Category from the Incident table. I'm attaching t...

Hi,I have a doubt in the form to create a new incident in the Agent App.1.In the first image that I shared, I want two fields called Category and Subcategory which are already available in the incident platform view form to be configured in the Now A...