Hello @josdsi in general, also before the migration to USEM many VR updates do not write an XML update. Assignment Rules, Remediation target rules etc.You can move the changes via XML imports, or "Add to Update Set" functionality if available on your...

hello @Sunilkumary4512 , @peterkopeck ,If you have used the setup assistant to enter the API credentials, please make sure you have been in the right scope when doing so, otherwise the credentials are not successfully transferred to the parameters wh...

Hey Chilanka, please check the host that was imported (Discovered Item) and see which CI it was matched to. Then verify if any other Qualys hosts have been matched to the same CI. If that is the case check if the finding youre searching for is presen...

@Greg33  Hey, I remember a long time ago (a couple of years back i guess) this was the case. Since then the roles have been separated, I assume because itil is tied to licenses and cost. sn_vul.remediation_owner needs to be assigned separately or you...

Hey @Jack, You have to troubleshoot the specific set of CI lookup rules in use for the manual upload. You could have an FQDN, IP & Hostname, but as long as the rules do not exactly match the uploaded data to an existing CI, an unclassed hardware reco...