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We have a catalog item with field Service Instance which is referencing to cmdb_ci_service_auto but we want In the Lookup window to show only Name, Install Status, Support Group.Things I tried and dint work: 1.Created a custom view and referenced tha...
For the Hardware Asset Management Return Request Catalog ItemOn the "Return Equipment" Task, sequence 2, the Assigned To field should populate with the Requested For on the RITM upon creation of the Task. There are already Assignment Group mappings b...