Hi guys, I’m trying to close a Change Request via REST API and I’m struggling with state transition behaviour. I’m using:PATCH /api/sn_chg_rest/change/{sys_id} Payload:{ "close_code": "successful", "close_notes": "Closed by API", "state": "3"} Th...
Thanks, I understand the Change Model part. State transitions work fine in my case – I can move the Change via API between allowed states (e.g. New -> Assess → Implement → Review).The problem is only with the Closed state. Directly setting state=Clos...