Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

User Activity

I want to update problem id short des into change request short desc using background script

08-26-2025
GlideRecord('incident');x.addQuery('number','INC0000011');x.query();if(x.next()){ gs.info(x.problem_id.getDisplayValue()); gs.info(x.problem_id.short_description.getDisplayValue());   GlideRecord('incident');x.addQuery('number','INC0000011');x.query(...