Saving filters in Agent Workspace

Is it possible to have filters saved in Agent Workspace so that the next time the user goes in they only see what they created the filter for? 

Servicenow assistance : raise query(case) through service now university help center

Recently, while scrolling through the community, I came across a question where a user was facing an issue related to ServiceNow certifications. Initially, the user had created their ServiceNow account using their company email address and completed ...

New Feature in Enterprise Asset Workspace on Zurich

Eagerly awaiting for new else updated features for Enterprise Asset Workspace in Zurich Release .Someone share if you have any insights .

Creation of Risk assessment blocked after Zurich upgrade in workspace.

Hi, I attempted to create a new risk assessment scope(workspace). However, the process consistently gets stuck at the initial step [initiating] and does not progress further. This occurs immediately after selecting the assessment methodology [Proximu...

Enterprise Asset Lifecycle - Resale Order Flow - Resale Documentation Task

Hello, community.  I am working on a use case for Resale Order Request from the Service Catalog. The case is being done through the Enterprise Asset Workspace, and the flow on Workflow Studio is "Enterprise Asset Resale Flow". When completing the fin...

Asset Move Order catalog item not showing assets in workspace.

Why are the assets I selected in the move order catalog item not showing up in the record in the workspace? 

How to exclude non-GRC tables on Catalog item.

Hi, Could anyone help me,how to exclude non-GRC tables on Catalog item in order to ignore the irrelevant catalogue during the search on Employee portal.Client requested instead of making the catalog as inactive, they prefer to exclude the non-grc rel...

deltal exam

Hello Team,My ServiceNow Learning Portal email ID and my Web / certification email ID are different.Because of this mismatch, my CSA/CAD certifications are not getting linked properly, and the Delta exam notification is not visible in my Learning Por...

Recall order in EAM

hi all,there are so many recall flows triggered when recall order is created so in one base flow as followsEnterprise Recall flow:    1.It triggers whenever a recall task is created by a user.    2.First it will get the impacted assets by taking the ...

about a flow deactivation

Hi all,actually i deactivated a OOB flow in EAM  which i just wanted to edit that's why i did that and that too in vendor instance and we tried to install and uninstall so that the spokes will get like that and the flow is in asset management common ...

Opened for name populate in email body

I need to create a simple notification email script to display the ‘Opened for’ name in the notification body. The scenario is that I am creating a notification on an HR Task, and I want to show the ‘Opened for’ name from the case associated with thi...

General Discussion Como fatar a Latam Brasil

Sim, muitos passageiros procuram o Latam Brasil telefone 0800 para atendimento gratuito. Alternativamente, você pode usar + 55 || 115 || 282 || 2609   para falar com a central da Latam. O atendimento cobre serviços nacionais e internacionais com qual...

Asset Indoor Map

I made a custom asset. However, it is not appearing in asset indoor map when the stock servicenow demo asset appears. What do I need to check to make it appear?

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