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CAD quiz

When debugging Email Notifications, what must you check on a user record? (Choose three.)A. Active must be trueB. The First name and Last name fields must have values.C. The value in the Notification field must be set to enabled. D. The user must not...

Snow preck by Tera Contributor
  • 5539 Views
  • 8 replies
  • 8 helpfuls

PO Lines mapping to Asset in EAM

Hi Team,I have a question regarding Asset Management and Purchase Order mapping in ServiceNow EAM/HAM.I already have Purchase Orders with multiple PO lines. The Asset table contains a PO Number field, but it is currently stored as a string field inst...

Mamidi by Tera Contributor
  • 539 Views
  • 1 replies
  • 0 helpfuls

Pearson VUE Issue – Attempt Used Without Starting Exam

Hello,Yesterday I had my ServiceNow Data Foundations exam, but faced issues with the access code and the Pearson VUE application didn’t open at all. I tried for 2–3 hours on two different laptops, but still couldn’t start the exam.Now it’s showing as...

katreddis by Kilo Contributor
  • 656 Views
  • 2 replies
  • 0 helpfuls

Resolved! Capacity Planning for SAN, vCPU, RAM etc. in ServiceNow

Have any of you implemented Capacity Planning for SAN, vCPU, RAM etc. in ServiceNow? To add more details on to this - more similar to physical assets like Laptops or Desktops where we have Stock rooms and Stock rules that govern inventory of the asse...

rajumunta by Kilo Sage
  • 1502 Views
  • 2 replies
  • 3 helpfuls

Assignment Group field is empty on Work Order Tasks in EAM

Hi everyone,I'm facing an issue in ServiceNow Enterprise Asset Management (EAM) where the Assignment Group field is appearing empty/blank on the Work Order Task form.I have checked the Work Order level, but the group is not auto-populating or availab...

WhatsApp Image 2026-04-08 at 7.17.16 PM (1).jpeg

How to get EOL dates on POS device by OS

POS devices seem to go end of life based on their OS version. Currently models are generically pulled into ServiceNow via a separate integration for these devices. Because the models are at the higher level there isn't a way for me to tie the devices...

Calculate lifecycle template

Can you tell me about Lifecycle template why we create lifecycle template what was the prupose and give me real time senario to manage asset lifecycle

Resolved! CREATION OF CI ON EXISTING ASSETS

Hi Team ,actually i imported assets through transform maps and after that it didn't create CIs on them so how can i make it happen now it is showing the class as empty and i gave all mandatory fields and model category all ,so how to get correspondin...

Mamidi by Tera Contributor
  • 784 Views
  • 1 replies
  • 0 helpfuls