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Forum Posts

PO Lines mapping to Asset in EAM

Hi Team,I have a question regarding Asset Management and Purchase Order mapping in ServiceNow EAM/HAM.I already have Purchase Orders with multiple PO lines. The Asset table contains a PO Number field, but it is currently stored as a string field inst...

Mamidi by Tera Contributor
  • 440 Views
  • 1 replies
  • 0 helpfuls

Pearson VUE Issue – Attempt Used Without Starting Exam

Hello,Yesterday I had my ServiceNow Data Foundations exam, but faced issues with the access code and the Pearson VUE application didn’t open at all. I tried for 2–3 hours on two different laptops, but still couldn’t start the exam.Now it’s showing as...

katreddis by Kilo Contributor
  • 545 Views
  • 2 replies
  • 0 helpfuls

Resolved! Capacity Planning for SAN, vCPU, RAM etc. in ServiceNow

Have any of you implemented Capacity Planning for SAN, vCPU, RAM etc. in ServiceNow? To add more details on to this - more similar to physical assets like Laptops or Desktops where we have Stock rooms and Stock rules that govern inventory of the asse...

rajumunta by Kilo Sage
  • 1357 Views
  • 2 replies
  • 3 helpfuls

Assignment Group field is empty on Work Order Tasks in EAM

Hi everyone,I'm facing an issue in ServiceNow Enterprise Asset Management (EAM) where the Assignment Group field is appearing empty/blank on the Work Order Task form.I have checked the Work Order level, but the group is not auto-populating or availab...

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adilalee200 by Tera Contributor
  • 355 Views
  • 1 replies
  • 1 helpfuls

How to get EOL dates on POS device by OS

POS devices seem to go end of life based on their OS version. Currently models are generically pulled into ServiceNow via a separate integration for these devices. Because the models are at the higher level there isn't a way for me to tie the devices...

Calculate lifecycle template

Can you tell me about Lifecycle template why we create lifecycle template what was the prupose and give me real time senario to manage asset lifecycle

adilalee200 by Tera Contributor
  • 495 Views
  • 2 replies
  • 0 helpfuls

Resolved! CREATION OF CI ON EXISTING ASSETS

Hi Team ,actually i imported assets through transform maps and after that it didn't create CIs on them so how can i make it happen now it is showing the class as empty and i gave all mandatory fields and model category all ,so how to get correspondin...

Mamidi by Tera Contributor
  • 658 Views
  • 1 replies
  • 0 helpfuls

Resolved! Issue with Zurich Version

Below onChange Client script is working in yokohoma but not in zurich, can someone please help me to understand on what is the issue? function onChange(control, oldValue, newValue, isLoading) { if (isLoading || !newValue) return; va...

Sathwik1 by Tera Guru
  • 3396 Views
  • 26 replies
  • 6 helpfuls