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Forum Posts

Pearson VUE Issue – Attempt Used Without Starting Exam

Hello,Yesterday I had my ServiceNow Data Foundations exam, but faced issues with the access code and the Pearson VUE application didn’t open at all. I tried for 2–3 hours on two different laptops, but still couldn’t start the exam.Now it’s showing as...

katreddis by Kilo Contributor
  • 364 Views
  • 2 replies
  • 0 helpfuls

Resolved! Capacity Planning for SAN, vCPU, RAM etc. in ServiceNow

Have any of you implemented Capacity Planning for SAN, vCPU, RAM etc. in ServiceNow? To add more details on to this - more similar to physical assets like Laptops or Desktops where we have Stock rooms and Stock rules that govern inventory of the asse...

rajumunta by Kilo Sage
  • 1107 Views
  • 2 replies
  • 3 helpfuls

Assignment Group field is empty on Work Order Tasks in EAM

Hi everyone,I'm facing an issue in ServiceNow Enterprise Asset Management (EAM) where the Assignment Group field is appearing empty/blank on the Work Order Task form.I have checked the Work Order level, but the group is not auto-populating or availab...

WhatsApp Image 2026-04-08 at 7.17.16 PM (1).jpeg
adilalee200 by Tera Contributor
  • 195 Views
  • 1 replies
  • 1 helpfuls

Calculate lifecycle template

Can you tell me about Lifecycle template why we create lifecycle template what was the prupose and give me real time senario to manage asset lifecycle

adilalee200 by Tera Contributor
  • 356 Views
  • 2 replies
  • 0 helpfuls

CREATION OF CI ON EXISTING ASSETS

Hi Team ,actually i imported assets through transform maps and after that it didn't create CIs on them so how can i make it happen now it is showing the class as empty and i gave all mandatory fields and model category all ,so how to get correspondin...

Mamidi by Tera Contributor
  • 499 Views
  • 1 replies
  • 0 helpfuls

Resolved! Issue with Zurich Version

Below onChange Client script is working in yokohoma but not in zurich, can someone please help me to understand on what is the issue? function onChange(control, oldValue, newValue, isLoading) { if (isLoading || !newValue) return; va...

Sathwik1 by Tera Guru
  • 2981 Views
  • 26 replies
  • 6 helpfuls

Cannot search asset model with wildcard in mobile agent

When creating an asset with mobile agent, I need to select a model, but the search for model only returns results which begin with my search terms. I can't use wildcards to search for models which contain my search terms.If I enter 3com, there are 3 ...

SD2024 by Tera Guru
  • 2707 Views
  • 5 replies
  • 0 helpfuls

Install EAM on PDI

Hey Community, I am wondering if its possible to install EAM on PDI. I don't see that as an option under activate plugin . I can see the app on ServiceNow store but just don't seem to have an option to install it on my PDI. Has anyone been able to do...