Healthcare and Life Sciences has any mobile app?

Yesh
Tera Contributor

‎08-04-2023 12:46 AM - edited ‎08-04-2023 12:49 AM

Hi Team,

 

We know that portals are available for Clinician and Patient. Do we have mobile app for Clinician and Patient?

If there is no mobile app for these, can you please respond? So that we will aware of it. 

If there is any, can you please specify the plugins required to install the mobile apps?

 

Thanks

Yesh

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3 REPLIES 3

Community Alums
Not applicable

‎08-06-2023 01:00 AM

Hello @Yesh,

 

Yes, HCLS has Omni-Channel capabilities. Please refer to this: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/data-...

 

Thanks!

 

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Yesh
Tera Contributor
In response to Community Alums

‎08-23-2023 02:01 AM

Hi @Community Alums ,

 

Thanks for your response. Can you please provide us the mobile app plugin related to that?

 

Thank You,

Yesh

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Community Alums
Not applicable
In response to Yesh

‎08-24-2023 03:27 AM - edited ‎08-25-2023 12:21 PM

Hello @Yesh ,

 

We do not have any app available out of the box for Clinician and Patient. But if you want to provide portal like functionality from mobile app you can create a navigation bar which will redirect to Clinician and Patient portals.

Regarding Omni-Channel : It support customers across web, phone. So if you open the portal url it is compatible to both web and mobile UI but we do not have a separate app for those but you can build one based on your requirement. Please let me know if you have any questions.

 

@Yesh , Please mark my answer as "Accept as Solution" and "Helpfuls." If it works for you.

 

Thank You!

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