ServiceNow EmployeeWorks

The next-generation employee experience — conversation-first, AI-powered, built for every department.

Introducing EmployeeWorks Web App Oct. 2026 release blog

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Join us at now[dev] 2026 and dive into AI assistant labs, experts, hacka...
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Join us at now[dev] 2026 and dive into AI assistant labs, experts, hacka...

jenhanley
Build EmployeeWorks plugins with ToolSmith
blog

Build EmployeeWorks plugins with ToolSmith

Build EmployeeWorks plugins with ToolSmith Have you ...

chrisreddington
What's New in EmployeeWorks (October 2026)
blog

What's New in EmployeeWorks (October 2026)

The October 2026 release brings tasks and approvals ...

Smriti_Gupta
Introducing EmployeeWorks Web App
blog

Introducing EmployeeWorks Web App

Employees don't need more answers. They need things ...

Smriti_Gupta
EmployeeWorks Mobile: Controlled Availability
Article

EmployeeWorks Mobile: Controlled Availability

What is EmployeeWorks Mobile? EmployeeWorks is Servi...

Smriti_Gupta
Uncovering the Secrets of the 2026 Best Employee Experience Contest Winn...
blog

Uncovering the Secrets of the 2026 Best Employee Experience Contest Winn...

Pooja Gupta1
ServiceNow Exchange: Employee Experience Academy - Upcoming & Past Sessi...
Article

ServiceNow Exchange: Employee Experience Academy - Upcoming & Past Sessi...

Pooja Gupta1

Getting Started

Getting Started with EmployeeWorks

Introducing EmployeeWorks Web App

Getting started with Otto (Built on Moveworks)

EmployeeWorks Web App Product Documentation

ServiceNow Otto (Built on Moveworks) Product Documentation

EmployeeWorks FAQs

Deploy EmployeeWorks

EmployeeWorks Web App

Implementation Guide

EmployeeWorks Web App

Building a Conversational Plugin

Agent Studio Overview

MCP Workspace

The Agentic Reasoning Engine

On Demand Events

Join us at now[dev] 2026 and dive into AI assistant labs, experts, hacka...
Article

Join us at now[dev] 2026 and dive into AI assistant labs, experts, hacka...

jenhanley
ServiceNow Exchange: Employee Experience Academy - Upcoming & Past Sessi...
Article

ServiceNow Exchange: Employee Experience Academy - Upcoming & Past Sessi...

Pooja Gupta1
Employee Experience Office Hours
Article

Employee Experience Office Hours

Employee Experience Office Hours is a series of dedi...

Smriti_Gupta
ServiceNow Employee Experience Confidential Roadmap Webinars: Upcoming S...
Article

ServiceNow Employee Experience Confidential Roadmap Webinars: Upcoming S...

Smriti_Gupta
Stuck on a Build? Join Our Monthly Developer Office Hours
Article

Stuck on a Build? Join Our Monthly Developer Office Hours

JenifferH

Monthly Releases

EmployeeWorks: Monthly Release Highlights

Product Updates - ServiceNow Otto (Built on Moveworks)

What's new in EmployeeWorks Web App

September 2026

What's new in EmployeeWorks Web App

August 2026

What's new in EmployeeWorks Web App

July 2026

What's new in EmployeeWorks Web App

June 2026

What's new in EmployeeWorks Web App

May 2026

What's new in EmployeeWorks Web App

Employee Center

Introduction to Employee Center

Deploying Employee Center with Moveworks

Deploying Employee Center with Now Assist

Employee Center Features & Capabilities

Uncovering the Secrets of the 2026 Best Employee Experience Contest Winners

Set up Employee Center (Pro) with Demo Data

Employee Center Past Release Highlights

Roadmap and Resources for Employee Center Migration

Activity in ServiceNow EmployeeWorks

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Featured Introducing EmployeeWorks Web App

Employees don't need more answers. They need things to get done. ServiceNow EmployeeWorks is one super app to ask, act, and accomplish work across any business system, agent, or content. The EmployeeWorks Web App brings that to the web as a consume...

blog

Featured Build EmployeeWorks plugins with ToolSmith

Build EmployeeWorks plugins with ToolSmith Have you ever needed to get something done at work, but had to ask a colleague which system to use or how the process works? We’ve all been there. Employees shouldn’t need to know which system handles th...

blog

Featured Uncovering the Secrets of the 2026 Best Employee Experience Contest Winners

The annual Best Employee Experience Contest spotlights exceptional employee experiences across the ServiceNow ecosystem. This year, the contest reflected where our customers are headed: beyond the portal, into AI-powered, action-oriented experiences ...

blog

Guided Self Service in Employee Center

Academy Session Feature Overview We’re thrilled to introduce an intuitive Q&A-powered self-service experience called Guided Self-Service in Employee Center. Guided Self-Service helps employees self-serve easily on high-complexity and high-volume...

Article

Changing Employee Center URL Suffix from /esc to /ec – Are There Any Potential Impacts or Risks?

Hi everyone, We are planning to change the URL suffix of our ServiceNow Employee Center portal from /esc to /ec.Before making this change, I would like to understand whether changing the portal URL suffix can cause any issues or unexpected behaviour....

Question

How to change background color in Employee Center?

Hello - I am working in Employee Center and I am trying to make the background a solid color. The branding tool was no help. Can someone let me know where this can be changed? Thank you!

Question

ServiceNow EmployeeWorks Demo – Custom Themes & Apps

I’ve been having a lot of fun exploring whats possible with ServiceNow EmployeeWorks. In this quick video, I walk through a couple of themes we’ve built, including a dark-mode experience for Awsm LLC, and a more customized Windows-inspired design. I ...

Article

Introducing EmployeeWorks Web App

blog

EmployeeWorks Web App - Implementation Guide

Step-by-step setup guide for administrators and implementation teams. Store Release Version Platform Requirement October 2026 Zurich Patch 13 (ZP13), or Australia Patch 7 (AP7), or Brazil Patch 1 (BP1) September 2026 Australia Patch 6 (AP6) ...

Article

Approval and Reject button missing from My Tasks in Employee Center Pro

Hi Team, We have Encountered one issue where the Approve and Reject button are missing from the My Task page on employee Center Pro. This is happening in Australia version in sandbox, but when i check the same in zurich version in Dev, this works pro...

Question

Employee center Search navigation issue

I am searching a catalog item on employee center portal. When i click the item from suggestions. It navigates me to native view rather than going to portal form. I even configured the EVAM View config for search result but its not working. it navigat...

Question

EmployeeWorks plugin installed but not visible in the navigator. What are the next steps?

Hi Everyone,I’m new to ServiceNow and learning by my own. I installed the EmployeeWorks plugin on my instance, but I can’t find it in the left navigator and I don’t know how to start using it. I am using Australia patch 7.My questions are:After insta...

Question

Build EmployeeWorks plugins with ToolSmith

blog

What's New in EmployeeWorks (October 2026)

The October 2026 release brings tasks and approvals into the conversation, gives admins more control over how employees browse topics, and makes it easier to match EmployeeWorks Web App to your brand. Here's what's new. What's launching in Octob...

blog

ServiceNow Employee Experience Confidential Roadmap Webinars: Upcoming Sessions

Employee Experience Confidential Roadmap webinars are a series of sessions where the ServiceNow Unified Employee Experience Product Team presents the vision and upcoming roadmap plans of the team. These roadmap webinars are conducted every qu...

Article

Resolved! Employee Center My Favorites - Alphabetical sort order?

Good Afternoon, We're currently on Employee Center Pro (Washington DC) as our associate portal. We received a request to sort My Favorites in alphabetical order if possible. Today, My Favorites only allows you to sort by Recently Accessed, Date Add...

Question

Build a navigation topic with menu item?

Hey all, I have built the "HR" navigation topic using a menu item and Advanced Portal Navigation. The issue I'm encountering is that topics #1 and #2 are set as URL types because I don’t want them to lead anywhere. However, when I click on these item...

Question

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ServiceNow EmployeeWorks

Hot Topics

Join us at now[dev] 2026 and dive into AI assistant labs, experts, hacka...

jenhanley

Build EmployeeWorks plugins with ToolSmith

chrisreddington

What's New in EmployeeWorks (October 2026)

Smriti_Gupta

Introducing EmployeeWorks Web App

Smriti_Gupta

EmployeeWorks Mobile: Controlled Availability

Smriti_Gupta

Uncovering the Secrets of the 2026 Best Employee Experience Contest Winn...

Pooja Gupta1

ServiceNow Exchange: Employee Experience Academy - Upcoming & Past Sessi...

Pooja Gupta1

Getting Started

Getting Started with EmployeeWorks

Introducing EmployeeWorks Web App

Getting started with Otto (Built on Moveworks)

EmployeeWorks Web App Product Documentation

ServiceNow Otto (Built on Moveworks) Product Documentation

EmployeeWorks FAQs

Deploy EmployeeWorks

EmployeeWorks Web App

Building a Conversational Plugin

Agent Studio Overview

MCP Workspace

The Agentic Reasoning Engine

On Demand Events

Join us at now[dev] 2026 and dive into AI assistant labs, experts, hacka...

jenhanley

ServiceNow Exchange: Employee Experience Academy - Upcoming & Past Sessi...

Pooja Gupta1

Employee Experience Office Hours

Smriti_Gupta

ServiceNow Employee Experience Confidential Roadmap Webinars: Upcoming S...

Smriti_Gupta

Stuck on a Build? Join Our Monthly Developer Office Hours

JenifferH

Monthly Releases

EmployeeWorks: Monthly Release Highlights

Product Updates - ServiceNow Otto (Built on Moveworks)

What's new in EmployeeWorks Web App

What's new in EmployeeWorks Web App

What's new in EmployeeWorks Web App

What's new in EmployeeWorks Web App

What's new in EmployeeWorks Web App

Employee Center

Introduction to Employee Center

Deploying Employee Center with Moveworks

Deploying Employee Center with Now Assist

Employee Center Features & Capabilities

Uncovering the Secrets of the 2026 Best Employee Experience Contest Winners

Set up Employee Center (Pro) with Demo Data

Employee Center Past Release Highlights

Roadmap and Resources for Employee Center Migration

Featured Introducing EmployeeWorks Web App

Featured Build EmployeeWorks plugins with ToolSmith

Featured Uncovering the Secrets of the 2026 Best Employee Experience Contest Winners

Resolved! Employee Center My Favorites - Alphabetical sort order?

Let's connect together