Reuse same record producer for multiple HR Services

[Nitesh Balusu]

Hello!

Is there a way we can create multiple HR services and just use one record producer for several services, for example let's say the questions asked to the employee in the record producer are the same for payroll inquiry and payroll issue. Can we create just one record producer for both services and have a drop down in the record producer form for the employee to pick what their question is and then direct the HR Case to the service based on what the employee picks in the drop down?

[GarrisonB]

I know this topic is a few years old but since no one has answered, I dug into this myself today.  

This can be accomplished by simply deactivating the Business Rule "Limit record producer to one HR Service" on the  HR Service table.

I am currently testing to see if sharing a record producer across multiple Services causes any issues, but so far it seems to work as expected.