Is anyone using contract management module?

[manprt85]

If anyone is using contract management module in ServiceNow, please respond   to this post. I have general questions to ask.

Kind Regards

[geoff3]

I'm assuming that the Contract Owners can only see their own Contracts, but the Contract Administrators can see ALL Contracts?

How are you identifying the Contract Owner?   I see a Contract Administrator field, but not a Contract Owner field.   Have you created a custom field?

[manprt85]

Yes I created custom field for Owner. Are you using Approver as a contact owner?

if you don't and can share your set up would be a great help.

[geoff3]

Your setup is different to the one I did.

What I would do to implement your requirement is as follows:

• Assign all the Contract Owners and Contract Admins the contract_manager role.
• Create a new contract_admin role and assign it to the Contract Admins
• Update the Access Control on the Read operation: add a scripted condition as follows:
  
  

  gs.hasRole('contract_admin') || (gs.hasRole('contract_manager') && gs.getUserID() == current.u_owner)

This way you don't need to populate the Contract Administrator field, and all Contract Admins can see call Contracts.

[manprt85]

Thank you Geoffrey, let me try this and will get back with the outcome. I am playing on DEV only so if you want to share your set up, I might consider that aswell.

Cheers...

Enjoy your weekend.