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Error Display Experience assistant virtual agent

RosalíaB
Tera Contributor

Hi everyone,

 

one of the assistant (CI admin experience - Virtual agent) we created didn't allow us to delete one of the portals selected in the "display experience" section. The entire assistant was deleted and a new one created. Now, when I try to select the portal, it doesn't allow me to do so because it appears "used being," as if it's locked. Is there any way to unlock it?

Thanks!

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