How to change Virtual Agent free-text field with a message "Please type your request"

Narayan K
Tera Expert

Hi there,

 

How can we change Virtual Agent free-text field with a message which reads "Please type your request" ?

NarayanK_0-1743005480995.png

 

Thanks!

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Narayan K 

it's present in messages, change from there

AnkurBawiskar_1-1743006548536.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Narayan K 

it's present in messages, change from there

AnkurBawiskar_1-1743006548536.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader