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03-26-2025 09:11 AM
Hi there,
How can we change Virtual Agent free-text field with a message which reads "Please type your request" ?
Thanks!
Solved! Go to Solution.
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03-26-2025 09:29 AM
it's present in messages, change from there
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-26-2025 09:29 AM
it's present in messages, change from there
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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4 weeks ago
I have the same requirement but when i search for the message on the sys_ui_message table i didn't find the key how can i configure the requirement of changing free text field
