Removing tool-tips from the Timesheet Portal

CharlesG2504556 · 3 weeks ago

We are currently on Yokohama and upgrading to Australia soon. We have been asked to remove the tool-tips that seem to pop up when you mouse over anything on the Timesheet Portal and stay popped up for several seconds. They get in the way of filling out the timesheet. I checked the Time Card Portal Main Container widget and there isn't anything on there. Any help is much appreciated.

Charles

Rakesh_M · 3 weeks ago

Hi @CharlesG2504556 ,
1.In Filter navigator type sp_angular_provider.LIST and hit Enter.

2.Search for widget angular provider where name = TooltipFactory and open the record.

3.In the client script line-34 we have tooltipElement.css('display', 'block');

replace it with tooltipElement.css('display', 'none');

4.Now save the record.

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Rafael Batistot · 3 weeks ago

Hi @CharlesG2504556

May you try remove via css or DOM manipulated, is not a good practice, but work

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Tanushree Maiti · 3 weeks ago

Hi @CharlesG2504556

To remove the persistent hover tooltips on the ServiceNow Timesheet Portal, you can hide them by injecting a CSS override into your portal's theme. This suppresses the annoying lingering pop-ups without breaking portal functionality.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Rakesh_M · 3 weeks ago

Hi @CharlesG2504556 ,
1.In Filter navigator type sp_angular_provider.LIST and hit Enter.

2.Search for widget angular provider where name = TooltipFactory and open the record.

3.In the client script line-34 we have tooltipElement.css('display', 'block');

replace it with tooltipElement.css('display', 'none');

4.Now save the record.

CharlesG2504556 · 3 weeks ago

@Rakesh_M this did the trick. Thank you!