All ServiceNow customers can now use the Process Mining Analyst Workbench to mine up to 3,600 records closed in the last 7 days and start exploring real process insights immediately.
No setup. No request. No approvals. Just data, ready to work.
🆓 Did someone say FREE?
Process mining is a powerful way to understand how work actually happens across your processes, very quickly.
Remember when we had to set up Metric Definitions just to track process steps? And a year later, reporting needs changed, and there was no way to go back in time?
Or worse, trying to use SLA definitions for reporting, when SLAs should be used for proactive actions?
Now you can see exactly what’s happening in your processes with minimal effort.
Find out more information here - https://www.servicenow.com/community/process-mining-blog/how-to-use-the-process-mining-evaluation-pr...
Try it out and let us know how it compares for you!
Best regards,
ServiceNow WA Solution Consultant Team
