Upcoming Webinars - October & November

[Matt Dodd]

Hey Folks, 

A number of key webinars are coming up that you may find interesting. See the details below.

To register for any of these, please use the link below: (You can select as many as you want from this page)

https://info.servicenow.com/LiveOnServiceNow-ITSM?cid=losn:com

Alternatively, the 'Live on ServiceNow' community home page provides an even wider array of webinars and events across many other areas of the platform also - at the link below.

https://www.servicenow.com/community/live-on-servicenow/ct-p/live-on-servicenow-events

Highlights include:

Webinar: Increase your Trust in the Now Platform! Learn about ServiceNow Vault

October 17th 11:30-12:30PM

As customers continue to move more data to the cloud, the number of cyberattacks continue to increase and are becoming more sophisticated. Ransomware attacks are one of the fastest growing cyberattacks and result in significant damage to corporate brand and reputation as well as have significant financial impact. It is important organizations to take proactive measures and step up their overall security posture on an ongoing basis and ensure they are securing and maintaining the privacy of their data. If you are a CISO or a System Administrator using the Now Platform, join us in this webinar to learn about ServiceNow Vault and how it is helping organizations by providing advanced security and privacy controls to secure their sensitive data, improve their security posture and maintain compliance with regulatory mandates.

Webinar: What's new in Vancouver for ITSM

October 24th 11:30-12:30PM

Have you heard about all the exciting new innovations and enhancements from the Vancouver release? ServiceNow is continually investing in new technologies for outcomes that benefit you. Be the first to discover what’s new in ITSM and DevOps, and hear from experts on how you can get started with these new capabilities.

Webinar: Get started with Process Optimization

October 26th 11:30-12:30PM

Current Process Optimization methodology is time-consuming, expensive, and bears highly uneven results. Furthermore, today’s organizations have a difficult time in proactively finding improvement and automation opportunities to drive continual optimization across IT Service Management (ITSM).

ServiceNow Process Optimization creates business process flows from the data in audit trails for quick, in-depth analysis of business processes. Armed with complete visibility into process flows, you gain the ability to instantly monitor and analyze performance, find conformance issues, and continually optimize and improve.

Join this webinar for a comprehensive overview of Process Optimization, as well as how you can find bottlenecks in your own processes.

Webinar: Best Practices for Implementing NLU

November 9th 11:30-12:30PM

Do you want to learn how to take the best from your Virtual Agent conversations by using Natural Language Understanding (NLU)? If yes, then join us for this webinar where you can learn how to improve NLU conversations through best practices and guidance on tuning and improving NLU utterances, intents, and models. Understand how to use ServiceNow advanced NLU tools to optimize model performance and improve Virtual Agent conversations.

Webinar: Learn about Now Assist for ITSM - our Generative AI Offering

November 16th 11:30-12:30PM

Join our product experts as they provide an overview of the new Now Assist for ITSM features and functionality. Learn how IT Service Management is weaving large language models into the fabric of our existing products and supporting your business outcomes. We will cover products like Employee Center, Virtual Agent and Service Operations Workspace.

Webinar: Next Generation Change Enablement

November 21st 10:30-12:30PM

Learn how our advanced, intelligent change management capabilities enable customers to transform and enable modern change. Today, growing demands to increase change velocity and handle high volumes of small, incremental changes are exposing the weaknesses in legacy change management implementations. ServiceNow's rich change management feature set helps customers to dynamically scale without compromising stability and governance.

360 Exchange: Explore ServiceNow for Microsoft 365 and Microsoft Teams

November 22nd 11:30-12:30PM

Join ServiceNow Experts to learn more about how to implement and decrease time to value with ServiceNow in Microsoft 365. Making the integration work is easier than you might think. Join this session to learn more about the integration, its capabilities, and driving adoption in your organization.

Webinar: Get up and running with On-Call Scheduling

November 23rd 11:30-12:30PM

The On-Call Scheduling application helps your organization identify support team members who are available to resolve issues or fill requests as and when they arise. On-Call Scheduling is ideal for process owners and support managers who want to collaborate more effectively and simplify manual shift maintenance and administration efforts while improving MTTR efficiencies. Join this webinar to learn about On-Call Scheduling today!

Webinar: DevSecOps with ServiceNow

November 29th 11:30-12:30PM

If you’re worried about how to implement security practices into the cycles of application development and deployment within a DevOps program, then join us in this webinar! You’ll learn how to integrate between security and development and enable your team to fix security compliance earlier in the product lifecycle by using ServiceNow DevSecOps.

Lastly, there are also a ton of On-Demand sessions that you can access from the same page, or click here to go directly.

Thanks,

The ServiceNow WA Team