IE and ServiceNow
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05-30-2014 12:46 PM
Hello fellow SNUG members! I attended the snug meeting last fall at Kodak. One thing that was brought up to Sean Roddy was the issue with many problems running SN on IE. Many people at the SNUG meeting said that IE was their standard browser. I work for Boces and we support almost 20,000 pcs that run IE (version 9 right now). I am in the process of testing Dublin in dev and have found yet another thing that doesn't work with ie. I installed the plugin "Report Charting v2" and charts (reports) do not display for IE but do for Chrome. I also have a ticket open with support where the workflow editor does not show the connected lines using IE, but it works with Chrome.
Does anyone know if Sean pursued this topic with development? We are constantly finding quirking things with IE. Thanks!
Karen Oliva
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06-11-2014 09:27 AM
We also use IE as our standard browser. However, we have to run with IE8 and not higher so that we get full functionality.
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06-11-2014 10:00 AM
Since posting this, I have tested IE version 10 with both Calgary and Dublin. There are issues that are very annoying.
If you use the old gui, and select something from a dropdown and press enter to select that option, it sometimes logs you out of SN or it opens up a screen (like create new incident) depending on what list you are on.
If you install the Chart v2 plugin, the charts will not display.
And if you are modifying scripts, sometimes where you click in your scrip to start typing, it changes the line above where your cursor is. I can't do any development in IE.
