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Published on by
Doug Dykes
We are very excited to announce the next Wisconsin ServiceNow User Group on Thursday, December 15, 2016.
Please join ServiceNow specialists and expert users to discuss the latest ServiceNow news and updates, along with best practice discussions and opportunities for networking with your fellow IT professionals.
This session will allow users to:
- Trade tips, tricks and successes around the ServiceNow platform
- Hear best practices and demonstrations
- Network with your fellow IT professionals
Thank you to our host, Kohler & sponsor Fruition Partners,CSC!
EVENT DETAILS
Date: December 15, 2016
Time: 11:00 am to 4:30 pm (CDT) — reception to follow
Location: The American Club | 419 Highland Drive, Kohler WI 53044 (Room: Erie/Ontario/Michigan)
AGENDA:
11:00am — 11:30am: Registration & Networking
11:30am — 11:35pm: Welcome, Housekeeping & Review Agenda
11:35am — 11:50am: 2016/2017 ServiceNow Projects with ServiceNow | Todd Grube, Kohler
11:50am — 12:15pm: Introduction of Steering Committee / Information on Steering Committee (Examples of Using the Community)
12:15pm — 1:15pm: Networking Lunch
1:15pm — 1:45pm: Key Features in Istunbal |Matt Reinfeldt & Brian Dunbar, ServiceNow
1:45pm — 2:15pm: "Applying Service Management Principals to the Cyber World | Matt Moore, Fruition Partners, CSC
2:15pm — 2:45pm: Kohler HR Case Management | Kohler HR Team
2:45pm — 3:00pm: Networking Break
3:00pm — 3:30pm: Reflections on ServiceNow Implementation Part 1 — Plan & Discover | Mark Baker, American Family Insurance
3:30pm — 4:30pm:Birds of a Feather | First Half: Service Portal, Performance Analytics, Security, Community) / Second Half: Knowledge Base, HR, Events Management)
4:30pm: Wrap up / Q&A
4:35pm: Networking Reception
Location: The American Club | 419 Highland Drive, Kohler WI 53044 (Room: Erie/Ontario/Michigan)
Event has ended
You can no longer attend this event.
Start:
Thu, Dec 15, 2016 04:00 PM PST
End:
Thu, Dec 15, 2016 09:35 PM PST