Auto Escalate SIR to Incident.
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4 weeks ago
If an SIR is auto escalated, I want to mention the reason in the SIR (Subflow )why it is escalated. And also I have to mention, why its not escalated. Its easy to understand the issue and will help developers to Debug quickly.
Please find below existing flow screenshot. Could you please help to modify the flow or add any logic in that.
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