RPA Scheduler not working even when schedules are in active state

Suresh9
ServiceNow Employee
ServiceNow Employee

Bot Process is not getting triggered even when there is active schedule.

1 REPLY 1

varadhi
ServiceNow Employee
ServiceNow Employee

When the Robot Life Cycle Stage Status is 'In-Maintenance,' change it to 'In Use.' After this change, trigger the robot based on schedules. If the robot is already in the 'In Use' state, then check whether the Bot Process Schedules are in an 'Active true' state; the schedules should be in an 'Active true' state. Also, ensure that the bot process is published.