Zero Copy Connectors are here: Unlock real-time enterprise data without the risk Every day, enterprises spend enormous amounts of time and resources just to move data around; syncing it across systems, replicating it into lakes and warehouses, and...
Welcome to ServiceNow®'s Workflow Data Fabric Workflow Data Fabric ushers in a new era of productivity and efficiency by providing a unified foundation to address fragmented enterprise data. As organizations move from task-based automation to...
Last weekend, my wife and I kayaked through the Uwharrie Mountains in North Carolina, following a portage trail that wound past the Doershuk archaeological site. As I picked my way along a rocky outcrop, something caught my eye: a small piece of fla...
Are you an integration developer? You've likely used one of our Integration Hub Spokes knowingly or unknowingly. Integration Hub Spokes are ready-to-use integration specific applications that ship with pre-built Actions, Flows, Subflows, Triggers, ...
Architecture Matters It's spring in my hometown of Pinehurst, North Carolina and the scores golfers arriving here daily are experiencing more than world-class fairways—they are entering a community where every element serves both beauty and function...
Hello, I'm working with the attestarion rules and doing some testing, I already complete a couple of attestation task acepting and rejecting diferents CIs and I don't see the field "attested" change in any case. May someone tell me the purpose of tha...
Hello All, As we have CI class manager for CMDB class (table) from where we can see all the attributes or Description or Definition of CMBD tables, do we have something similar related to other tables like - Hardware Asset Management Table (alm_hard...
Per SN KB2056057 (not authentication walled) the cmdb_ci_service table is not visible to users without the following roles:dependency_viewssam_core_userapp_service_usersn_cmdb_userITILThis create a chicken and egg situation that now standard users wi...
I am attempting to integrate with iManage using the iManage Spoke provided by ServiceNow. The integration works, but I keep having to frequently reobtain the OAuth Token manually. There is no clear method to automate obtaining a new token when the ...
I've heard that when using Service Builder, the correct relations betwen Technology Management Service and Technology Management Service Offering should be created. I have created TMS and TMSO in my PDI using Service Builder, but looking at the CIs I...
Hello, We are currently in the process implementing CSDM globally across organizations with decentralized services and have quite challenging routing use cases. As we are defining our services I'm running across the use case where we have over 100 a...
I have a support case open with ServiceNow because we're seeing some unexpected behavior based on our understanding of the documentation. Support is telling us that what we're doing causes things to behave "weird" in an undocumented way, but that th...
Hi, No records are populating in 'CIs not reported by discovery sources' card in CMDB 360 section on CMDB Workspace. How logic works at backend? Thank you in Advance
I am trying to change the colors on a pie chart to match up with certain pieces........red for red, Green for Green etc.Below is how it is currently configured and I was hoping the colors would match up correctly as I cannot find anywhere (with my a...
How have you and your company built your ServiceNow instance in the CMDB? Been teaching myself CSDM and having a number of conversations with our platform owner and architect about the right way to reflect our ServiceNow environment within the CMDB u...
Apparently there are some issues in the latest version av CSDM 5.0 Whitepaper. Like relation types between "Business Application" and "Service Instance" where Whitepaper says it should be Uses:Used by, but that is wrong. It should be "Consumes:Consum...
Hi all,I am currently building an ownership model according to this documentation:https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/product/csdm-implementation/task/csdm-enable-tso.htmlThe problem I have is that Dynamic CI Gr...
Hi community, I'm actually working on Service Offering configuration, for my customer.I'm not specialized in this kind of subjects, but I have understood that a Business Service is a parent of several (or one) Service Offerings. My question is about...
Hi all, We are enabling CSDM and capturing the changes in the lower environment and plan to do a phased release for different applications.We are trying to prepare a script to capture CSDM related data like Service instance, technology management ser...
