Service Catalog Flow Doesnt Run in Portal

nicholasnal
Tera Contributor

‎04-24-2025 10:21 AM

My Flow for a ServiceNow Catalog Item I have works in Flow Designer but as soon as I run it from the Service Portal I'm missing out on my approvers and getting auto approvals for my Request because the item is > $1000. I've linked the Catalog item too my Flow. I've commented out the Approval Rules "Catalog Request Default Approval" & Catalog Request Approval > $1000", yet I'm still getting the message in portal that the Request has been auto approved because it is under $1000. My is my flow working when I test it in Flow Designer but not working in Portal?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-25-2025 06:36 AM

Hi @nicholasnal 

 

The reason for this is the OOTB flow on the REQ table, which primarily deals with price parts."

 
 

 

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