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Community activity

Best way to process maintenance renewals

What is the best way to process a maintenance renewal so the purchase order line item will indicate that it is a maintenance renewal and a maintenance entitlement will be automatically created?  From what I've seen you need to select the product mode...

  • Question

ServiceNow Engineer Looking For Career Advice

Hello Everyone. I am entering month 6 of my job search since leaving ServiceNow as a Technical Support Engineer (4 years I worked for them). and I am trying to find a way into a role as either a ServiceNow Developer of ServiceNow Admin. I hoped that ...

  • Question
  • career journey
  • Early in career
  • earlyincareer

Workflow Data Fabric and GRC Indicators

We have started hearing about Workflow Data Fabric as a way to use external data for analysis in the platform without having to copy the data into the platform itself, our current approach. Has anyone experimented with WDF when it comes to GRC and co...

  • Question

submit and redirect to list view in custom app

Hi,   I have a custom app I am making in ui builder and I am wondering if someone can help me with a updating a the script on a ui action so that after I submit a form, it goes back to the list view of the form just like in native ui.   I tried the...

  • Question

redirect after submitting in custom app

Hi,   I have a custom app I am making in ui builder and I am wondering if someone can help me with a updating a the script on a ui action so that after I submit a form, it goes back to the list view of the form just like in native ui.   I tried the...

  • Question

Scheduled Email Reports - Reports field type to be link

Is there a way to make this Report field to be a Link to the report? This is i Scheduled Email report table Currently it is set to reference. I want the users to be emailed with this link. Not the report it selfWould appreciate your replyThank youShu...

  • Question

How to get old value in On Submit Client Script

Hello All, I got a requirement where we have list of Risk fields on Change Form based on those questions Risk has to be calculated and it's getting calculated.Now the problem is I need to show alert message to the user when user updates the related R...

  • Question

PagerDuty Spoke Flows and Actions for On-Call Scheduling

I’m seeking guidance on overcoming a challenge related to on-call scheduling within our Service Management implementation. Our organization uses PagerDuty for on-call scheduling and escalation management. We have both the PagerDuty Platform for Real-...

  • Question
  • On-Call Scheduling

Post Incident Report ServiceNow

if 'Worknotes' and 'Actions taken', short description, assigned to can be displayed on the timeline in PIR of major incident on the service operations workspace.

  • Question

PDI Instance under upgrade since last 2 days

Hi fellow community members, I'm facing a wired issue, my PDI (dev306907) is under zurich upgrade since last 2 days and it is still upgrading...   I don't think an upgrade should take this much amount of time. Can someone help me here?   cc - @Earl D...

  • Question
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