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Hide Attachment on Native UI

dmahendran
Tera Contributor

Hello Folks,

I would like to know if there is a supported way to hide the Attachments button/icon on a ServiceNow Native UI Catalog form without using DOM manipulation. I’m specifically referring to the Native UI and not Service Portal.

Any guidance or assistance would be greatly appreciated!

4 REPLIES 4

Ankur Bawiskar
Tera Patron

@dmahendran 

not possible without DOM manipulation in native.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Tanushree Maiti
Tera Patron

Hi @dmahendran 

 

In the native UI, hiding the native Catalog paperclip relies strictly on DOM manipulation within the client script.

Without using DOM manipulation, this cannot be achieved.

 

 

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Deėpak Sharma
Mega Sage

Hi @dmahendran 

DOM manipulation is the only way to hide it dynamically in the Native UI.

Happy to help! If this resolved your issue, kindly mark it as the Correct Answer ✅ and Helpful and close the thread 🔒 so others can benefit too.

Warm Regards,

Deepak Sharma

Community Rising Star 2025

Bhavya11
Mega Patron

hi @dmahendran ,

in Native UI, hiding the Attachments button/icon without DOM manipulation is not possible


Regards
BK
LinkedIn: https://www.linkedin.com/in/bhavyashree-karanth-55032a121
YouTube: https://www.youtube.com/@NowWithBhavya