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What`s New Popular Posts More The latest in Community Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Sys user group read only Why is this sys_user_group record read only, tried with security_admin as well Read More George_1 Specialist Record producer in workspace How to add a record producer as form in workspace. Read More George_1 Specialist User Group While assigning a group to the user im seeing this error. Why      Read More George_1 Specialist Workspace Reference field icon How to get this reference / info” icon (ⓘ) next to a reference field in Workspace, ... Read More George_1 Specialist Catalog item attachment info message How is the first info message is getting populated   Read More George_1 Specialist Script section read only mode Why the BR script section is in read only mode     Read More George_1 Specialist Info message UI How to make the 'X'  inside the info message box   Read More George_1 Specialist Configurable workspace how can we remove the blank section header from the workspace form?     Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by seemasingh 12 May, 2026 05:00 AM PDT Event Details Online ServiceNow Security Academy Hosted by seemasingh 12 May, 2026 08:00 AM PDT Event Details Online Visualization and Intention Setting with Natalie Thomas Hosted by jasminecole 12 May, 2026 09:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption (APAC) Hosted by Sarah Wood 12 May, 2026 08:30 PM PDT Event Details Online Sydney ServiceNow Enthusiast Group - May 2026 - Australia Release! Hosted by glennguzzo 13 May, 2026 12:30 AM PDT Event Details Online ServiceNow Exchange: Field Service Management Academy Hosted by seemasingh 13 May, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Can AI give Technical Governance the makeover it needs?

You have been there The post-incident review is two hours in. Someone asks why the implementation diverged from the approved design. The architect pulls up the CAB record — a demand, an email thread, a Teams message nobody saved. I've been in that ro...

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How to create a Lead Record Summary similar to OOTB Quote Summary?

Hi Team,I want to create a Lead record summary similar to the existing Quote Summary available in ServiceNow out-of-the-box functionality.My requirement is to have the Lead record display a summary in a similar format/layout as the Quote Summary. I w...

  • Question

Users having Knowledge role should not able to edit Reports.

Hi All, I have a requirement that users who have Knowledge role should not able to edit the report. They can view but should not able to edit a particular Report. Should I write ACL for this . I have tried to share the report to the people who have K...

  • Question

CAB Workbench

In the CAB workbench - I click on refresh agenda to get the list of changes and start the meeting.   But if someone submits a change late.  The agenda is been automatically updated when during the approval ( there must be some sort of refresh happend...

  • Question

Email Notification issue

Hi Team,I have a requirement to configure an email notification when a change request is submitted and in new state to the requested by userI have created a notification for this scenario. However, when the change request is submitted:The email notif...

  • Question

Created and Resolved Date Interactive Filter Issue

I am trying to add Created Date and Resolved Date filters to a dashboard. The requirement is that the Resolved Date filter should apply only to resolved reports, and if the user selects only the Created Date filter, it should apply only to created re...

  • Question

Integration with MS Teams

How do I integrate ServiceNow virtual agent with MS Teams so that users can raise incidents from MS teams without logging into servicenow.I need the steps to integrate please. 

  • Question

Custom table and Process Flow design

Let's say you have a Ticket (catalog item) with 3 possible "Request Types", for sake of simplicity: Create, Modify, Delete. Each of these types have their own different and unique steps, fields, validations etc. The requirement is to also utilize the...

  • Question

Resolved! Suggestion on service now role

Hello Team, I hope all are doing well. I need your expertise/suggestion on guiding me.  I have 3.5 years of experience in the Service Desk domain, working with the ServiceNow tool for ticketing. I am interested in transitioning fully into the Service...

  • Question

Alternative to GlideEncrypter API

I have an existing piece of code like the below and where the encrypted string is passed on to a workflow scratchpad. Could anyone please help with the best alternative here.I have gone through the article (https://support.servicenow.com/kb?id=kb_art...

  • Question

Can sys_id be retrieved before record is saved in a UI Action?

Hi all,I have a question about retrieving sys_id before a record is saved.In a server-side UI Action, I am using code like this:(function executeAction(current, previous) {gs.info('UI ACTION START: sys_id=' + current.getUniqueValue());})();When this ...

  • Question

Vibe Admin

Vibe Coding is text to code.What about Vibe Admin: text to admin?Think about it: how much of your day as a ServiceNow admin is spent navigating lists, setting filters, clicking through modules, just to answer a simple question or update a few records...

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Imhow to send notification ehen sla is about breach in 48 hours

HiCan any one please guide me on logic to trigger condition In Request item any sla is attached - when sla  is about to breach with in 48 hours I want to notify assigned to I wrote flow but no luckI can't add trigger condition task.table is Ritm Than...

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