ServiceNow Community

Formatting on 'My Approvals' on Employee Center Portal

Hello Guys, On the employee center portal, the page numbers are improperly formatted (below screenshot).. we are using ootb widget not customized. Is there we could fix this or should it be a HI ticket as this is ootb? It should be moved towards righ...

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MVP Talks: How to build apps and influence people

Join ServiceNow MVP Phil Swann to explore why human relationships matter, and how to build apps that put people first. This video is part of our Community Week 2025 celebration. Phil originally gave this talk at Knowledge 2025, and repurposed i...

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Strategic Planning - Demands, Projects vs Core Demands and Projects

Hi All,I am exploring on Strategic Planning and found Strategic Planning Integrations. We have execution table and alignment table which created records based on set up. I am trying to understand when and where to use a Demand(dmn_demand) vs Demand(s...

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CIS-ITSM EXAM

What baseline Change Flows support the baseline Normal Change model?A. Change - Normal - Assess- Change - Normal -Authorize- Change- Normal-Close. Change - Implementation tasksB. Change - Normal - New, Change - Normal -Assess, Change - Normal - Imple...

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Resolved! CIS-ITSM EXAM

#01. You have just released a new Change Model to the testers. Testers report they can see told change models but cannot see the new change model on the change landing page. What couldcause this?A. Workflow has not been publishedB. Testers need itil ...

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inegration user does not have the right permissions

we are having really odd issues with a basic auth integration with Fresh Services itsm product has the roles in the screen shot, we have engaged fresh services but the issue appears to be on the Servicenow side. Role our user has; Can anyone spot the...

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On call trigger working only on assignment group changes

On call trigger rule working on assignment group changes and we want to trigger on priority changes as well . let say if incident priority changes from low to high then it should trigger ? how to configure this

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On-Call Scheduling

ServiceNow flow designer - State "Presumed Interrupted" for the step [ while getting token of API]

In ServiceNow flow designer, we have a subflow for an integration.In one of the steps for getting API token - we have a state called "Presumed Interrupted"because of this, flow is stucked.How to resolve it?

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Looking for Part-Time Consulting Contract

California based ServiceNow Admin / Developer with over 6 years of experience in:-ITSM-ITBM (SPM)-ITOM-Discovery-CSM I've worked with an enterprise on expanding their ServiceNow presence over the past 6 years. Expanding on ITSM, Service Catalog Offer...

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Contract Jobs
Fixed Price

Help using Multi-Content Q&A Genius Results in a catalog item widget on the service portal

Hello! We have configured Multi-Content Q&A Genius Results for the portal search function...it's going well. However we also wanted to add a widget to a few of our general inquiry catalog items, for those who go there before searching. There is an "A...

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AI Search
Service Catalog
Service Portal

Keeping credentials records secure but have any ServiceNow user have read access to make requests

Hi all, I'm wondering what are the best practices when developing a ServiceNow app that creates a new table that keeps 3rd party platform credentials, but have the ability to let any ServiceNow user be able to use those credentials to make requests t...

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BCM -- BIA creation for a depatment

We are about to begin a Business Continuity Management (BCM) implementation for one of our clients. Below is a summary of their key requirements:The client would like to create a Business Impact Analysis (BIA) for a specific department.Within this BI...

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Business Continuity Management (BCM)

Quizes for General Certifications

I just need to take some Quizes for General User Certifications

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The Community Week Agenda Breakdown!

The Community Week Agenda Breakdown Get ready for a week packed with livestreams, podcasts, blogs, and fun! Whether you’re here to learn, share, or connect, Community Week has something for everyone. Each piece of content will go live at the time...

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UI action not cancelling for ui page

Hi All,I have a requirement to create a dialog box to handle cancellation reason and i created a ui page which works.But, the ui action i have used the existing OOTB ui action script and modified it to call my ui page but it doesn't submit when i cli...

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