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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.
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Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Security Academy: Take more control of your instance with the ServiceNow Security Center Hosted by Abigail Lavadia 10 Feb, 2026 08:00 AM PST Event Details Online SN Exchange: ITOM Academy - Proactive Problem Management & Incident Resolution Leading Practices Hosted by Abigail Lavadia 10 Feb, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Crafting custom dashboards and reports for Now Assist Hosted by Abigail Lavadia 10 Feb, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by Abigail Lavadia 10 Feb, 2026 12:00 PM PST Event Details Online ServiceNow CMDB Data Foundations Workshop: Saskatoon Hosted by Brandie 11 Feb, 2026 07:00 AM PST Event Details Online ServiceNow Exchange: FSM Academy - Configuring Smart Assessment for Field Service Questionnaire Hosted by Abigail Lavadia 11 Feb, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Create dailogue box to submit state and add comments

Hi , I need a custom dialogue box when click on button in nav bar and popup  with comment box with cancel and Submit button in workspace . When submit the dialogue boc state needs to change and comments needs to update in additional comments. similla...

  • Question

Is it possible to make "Group By" column darker in ServiceNow lists?

Hi there, I have observed that 'Group by' column is darker in my PDI than my temp. instance. Could you please let me know how I can make it more darker as shown in below SS from PDI. Current: --> Want to make it more darker as below: Thanks!

  • Question

Set default source for mobile app HR Case

Hi everyone, I was wondering if it was possible to set all HR Cases created via ServiceNow mobile app with the source 'mobile_app' for example without using gs.IsMobile()? Thank you! 

  • Question

SNMP Discovery - Adding PDUs Raritan

Hello, We're trying to add my Raritan PDUs and we're getting detection.  But it's not pulling enough information for ServiceNow to even determine they are PDUs. Discovery and Service Mapping PatternsApp id: sn_itom_pattern These are Raritan PX3 PDUs....

  • Question

Function field to calculate future date - to use in response template

I am working on a response template for an HR case, where I have to print the (hire date + 2 days) date; where hire date = employment start date on the HR profile. For this requirement, I have created a function field with type date on the HR case ta...

  • Question

Auto Approve Change Requests using Now Assist Skills and AI Agents

How do I Auto-approve a Change request in Flow Designer using AI Agents and Now Assist Skills? Flow Designer throws below error: Error getting record for sys_ai_record_activity: java.lang.NullPointerException:  Any assistance would be appreciated soo...

  • Question

Google chat integration with Virtual Agent [Updated: Zurich Patch 4]

UPDATE (December 11, 2025): The Google chat integration is now available for Now Assist in Virtual Agent in the Zurich Patch 4 release and version 2.0 of the Conversational Integration with Google Chat store app! Note that a custom bot is required fo...

  • Article

Multi-Currency Support in the New Financials Experience

If you've been holding off on adopting the new financials experience in Project Workspace or Strategic Planning Workspace because your organization runs projects across multiple countries—this one's for you.   The Problem We've All Been Working Aroun...

  • Article

IH-ETL Guided Setup Step 4 - Field Mapping

Previous Step   IH-ETL Guided Setup Step 3 – CMDB Class Mapping     In this step, you can choose target classes and attributes in the CMDB to map source data columns to. Below is an example configuration:    1. Click “Set Up Map” in class card     ...

  • Article
  • Multiple Versions

Conditional Mandatory Attachment for Catalog Item

Hi Team, I have a requirement on a Service Catalog Item where an attachment should be mandatory based on avariable selection. Requirement Catalog Item has a Select Box variable: request_typeValues:Bank Account MaintenanceScheduler MaintenanceOtherWhe...

  • Question
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