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04-29-2025 06:58 AM
What role can I give process owners to build Playbooks that doesn't allow them to create and update records from the Playbook or other automated activities?
I saw in creator studio the user doesn't have this kind of access in the Automations phase.
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04-29-2025 07:29 AM
you will have to check the roles from doc and see which appropriate one suits for your requirement
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-29-2025 07:08 AM
As per docs those users should have playbook.admin if they wish have complete access
there are other roles as well which you can give
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-29-2025 07:19 AM - edited 04-29-2025 07:25 AM
@Ankur Bawiskar with that role they can still use the automated actions which we do not want them to have access to:
The author role still gives access to this aswell
Ideally this is what they would see
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04-29-2025 07:29 AM
you will have to check the roles from doc and see which appropriate one suits for your requirement
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader