Playbook role for non admin users

Jake Sadler
Kilo Sage

What role can I give process owners to build Playbooks that doesn't allow them to create and update records from the Playbook or other automated activities?

 

I saw in creator studio the user doesn't have this kind of access in the Automations phase.

1 ACCEPTED SOLUTION

@Jake Sadler 

you will have to check the roles from doc and see which appropriate one suits for your requirement

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Jake Sadler 

As per docs those users should have playbook.admin if they wish have complete access

there are other roles as well which you can give

Playbooks roles 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  with that role they can still use the automated actions which we do not want them to have access to:

JakeSadler_0-1745936358213.png
The author role still gives access to this aswell

Ideally this is what they would see

JakeSadler_1-1745936721985.png

 

 

@Jake Sadler 

you will have to check the roles from doc and see which appropriate one suits for your requirement

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader