ServiceNow Community

tablenname.* acl vs.tablename.fieldA acl

If a tablenname.* acl allows everyone to write all fields, and a tablename.fieldA acl allows admin only to write fieldA. Then finally will only admin can write field A or everyone can write field A?

Question

Help to modify the catalog item

Hi would like to have some ideas to modify the catalog item as below. I need something which is current and easy to understand

Question

Resolved! Certificaion expired after completing CSM Delta Exam

Good morning everyone, this morning I completed the Delta exams for the CSA and CSM certifications in order.For the first, everything went well. For the second, however, after submitting everything, I found that the certification and the related cert...

Question

Allow to edit model category for HAM Admin in case of mismatch between model category and CI class

Given I am a user with 'ham_admin' role When I open an asset record that satisfied the below condition: 'CI Class' field of asset's 'Model Category' does not match to the class of the CI that is linked to the asset THEN I should be able to modify th...

Question

Creating resource assignment for a specific group produces multiple resource assignments

Before switching to resource assignments (using Resource Plans), we were able to create a placeholder in the resource plan that represented an unnamed member of a specific group. This allowed the group’s resource manager to select an appropriate team...

Question

How to enable now assist for custom created portal in servicenow

Hi All, I have a requirement where now assist has to be enabled for the custom created portal in servicenow. But as of now i could only see it on the sp portal. Thank you

Question

Agile Development 2.0 using Servicnow

Introduction to Agile and ScrumAgile is a set of guiding values and principles that promote an iterative and incremental approach to software development.Scrum is a specific framework with defined roles, events, and artifacts used to implement Agile ...

Question
Agile Development

Now Assist in Document Intelligence - Document Extraction

Hello all, I am trying with Document Extraction skill to extract the data from the document. While I try I am getting this message but not the expected output during the test run. "The document is being prepared for display." I followed the steps by1...

Question

Smart assessments in Privacy Management

Hi All, I have a legacy assessment and i have migrated the legacy assessment to smart assessment using the smart assessment migration toll and when i using the Assessment in the privacy management I have created the new Assessment under the assessmen...

Question

Table ACL vs Field ACL

If a table ACL allows everyone to access the table, but there is also a field ACL on a specific field that allows only the admin role, which one takes precedence?In this case, will everyone be able to access the field because the table ACL is open to...

Question

multiple thumbnails getting created

how to stop multiple unnecessary thumb creation in sys_attachment table in UI16. sys_properties: glide.ui.activity_stream.scale_images is set to FALSE as mentioned in KB KB1923362 https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=K...

Question

ServiceNow calls pages and widgets with both incidents and requests - requests?

I come from an environment where we try to stay out of the box as much as possible and people have a hard time knowing the difference between incidents and requests. Tell me why on the portal and employee service center do they call any pages/widget...

Question

I have to close image once the user click on the close button on NOW MOBILE APP

Question

ui builder

I have used the list component to display the record list.But I also want that list to be selectable. When I want to open any record from the list, it should open.Currently, it says ..page not found.

Question

Resolved! Update set not possible to change state to Complete

Hello everyone, Did anyone faced an issue to Complete update set? After plugin installations, I got an error "Error MessageScan cannot proceed because required properties are not configured. Please set all mandatory properties before running the scan...

Question