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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] App Engine Academy Hosted by Lolita Honkpo 21 Jan, 2026 01:00 AM PST Event Details Online ServiceNow Exchange: Autonomous IT Academy Hosted by Lolita Honkpo 21 Jan, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Employee Experience Academy - Knowledge Center with advanced content editor Hosted by Abigail Lavadia 21 Jan, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Analytics Academy Hosted by Lolita Honkpo 21 Jan, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 21 Jan, 2026 07:30 PM PST Event Details Online ServiceNow Exchange: Process Mining Office Hours Hosted by Lolita Honkpo 22 Jan, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! What is the use of Jelly script and when, where to use ?

Dear all, I am learning the scripting in ServiceNow which is new for me actually.Inpsite of client scripting which is quite clear to me by using g_form, g_user object, in an other hand I have been pointed to Jelly script at some time. What is the use...

  • Question
  • Scripting and Coding

Trying to update/install Service Operations Workspace ITOM Apps

 I am on  GCC (government) instances. I have upgraded most of my plugins I want to continue to use in my all instances. I am having trouble updating one in particular in Production: Service Operations Workspace ITOM Apps.  I have all the dependences ...

  • Question

Course is free but exam is not?

I took a year away from this course to continue with my current job. I came back and everything has changed. Just confirming, the courses are all free now but you must pay to take any exam?

  • Question

Data Import from attachment through Record Producer

Hi Folks, Currently i am working in a requirement where i need to load data from attachment in record producer to the target table using data import. Below is the script created which is creating data source but data is not getting loaded in target t...

  • Question

Conditional Script Writer group after Zurich upgrade

Hi All,After the Zurich upgrade, a new group called “Conditional Script Writer” has been created. All users who have at least the snc_internal role along with any one additional role were automatically added to this group. Can someone explain the pur...

  • Question

Auto clear list collector type variable

Hi All,There is two list collector type variable region and country. Based on the region i have selected the country value will show. Now we want when a value is removed from the Region list collector, the corresponding Country value should automatic...

  • Question

Docker Business

Hi Everyone, We have added the Docker Business entitlement to SAM Pro; however, the reconciliation did not produce the expected results.Upon reviewing “Installations Requiring Action,” I found 70 installations grouped under the issue “No applicable s...

  • Question

How to strictly restrict Portal access by Role?

Hi Community,I am working on a requirement to strictly isolate user access between two ServiceNow Portals based on roles.Requirement Details:Partner users should only be able to access the Partner Portal (/partner)Employee users should only be able t...

  • Question

New factor in Risk Assessment Methodology (RAM) - Approach

Hi everyone, I am looking to add a new factor and replace an existing one within the Control Assessment section of my Risk Assessment Methodology (RAM). In our Dev environment: I cannot move the RAM back to the 'Draft' state because there are assessm...

  • Question
  • Integrated Risk Management (IRM)
  • risk management

Record producer push variables editor formatter in Case and Incident

Dear Community,I need to make variables filled in catalog item on the ticket form.In the widget ticket field, how can I make them appear ? One strong problem is that I have a record producer creating an incident AND a variable editor formatter on Inc...

  • Question
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