Fiscal calendar in servicenow

In any organisation, tracking financial or operational performance doesn’t always align neatly with the standard January-to-December year. That’s where Fiscal Calendars come in. They help define how your company divides the year for financial reporti...

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Need "Assign to me" ability for catalog tasks in Service operations workspace

Hello,I have a requirement to add ability to "Assign to me" button for the “Catalog tasks > Assigned to your groups” list in SOW, the way it is there for Incidents in SOW.Could someone please help me to know from where exactly these buttons are confi...

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Multi-Column Display in Catalog Dropdown Without Using Reference Field or Table

I am working on a ServiceNow catalog item where I need to display a dropdown field with multi-column values (e.g., Name, Role, Location) I don't want to use a reference field.I don’t have the values stored in any table, nor do I want to create a new ...

• Question

Create a report to display "Schedules" in a calendar view

Hi Team --  can anyone please help me on this requriment  Create a report to display "Schedules" in a calendar view- This request is being made as a process improvement initiative to bring a forward visibility to Changes/schedules that are planned ah...

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Order Guides- New record- New rule- If this condition is true- employment_type is -(contract)

This is the video (What is suppose to be done) that has employment_type is contract, vs mine which only shows permanent, any tips appreciated! 

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Virtual agent configuration setup

Hi Team,  Please provide me virtual agent chat setup steps.ITSM Module and version Yokohama.

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please give regular expression to validate my variable should start with 0 and only 3 digits

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Inbound Email flow not triggering

Hi All, I have created inbound email flow and I can be able to see email get trigger in the ServiceNow(Email) but in the same flow I have added one more action called Create Record(Incident record). Requirement: Once the email trigger in the ServiceN...

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How to show article name ,when i copy the URL of specific knowledge article from browser

we have Knowledge articles in ServiceNow portal ,when i copy the URL of specific knowledge article from browser URL and pasted the same in teams chat it is giving the generic name like "Knowledge Article - ServiceNow".But it should be name of the art...

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Inbound action

Hello,I have created the Inbound Email from when an email sent from the external source the Incident and Incident task should be created, Where Incident and Incident task are getting created and according to our Classification table the Incident and ...

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Create A Virtual agent Topic- Failed during Validation

Hi Team,In ServiceNow university learning am doing, on-demand Course >Virtual Agent Implementation (Xanadu). in that > Create A Virtual agent Topic, am not able to complete it during validation getting Failed, I followed the lab guide also. Getting a...

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How to enhancing Zscaler VPN Support with ServiceNow Now Assist Agentic AI

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