ServiceNow Community

Resolved! Certified System Administrator (CSA) Delta Exam Study Guide

Good day Everyone. I shall be writing the Certified System Administrator (CSA) Delta Exam for the first time this year as this is my 1st mainstream ServiceNow certificate. The email sent to me referred me to this Certified System Administrator (CSA) ...

Question

Reset the AD password and send it to the user from flow designer

Hello, I have a requirement to reset the AD password and send it to the user using one password from the flow designer in servicenow. I see in flow designer we have option to reset the password. 1. What I need to pass in the Password field?2. Can we...

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Activity Stream_@mentioned user

In my ServiceNow instance, while mentioning a person(@mani) in the comment/work notes of the story form , the mail to be triggered to the @mentioned person as per OOB behavior. it is working fine but for few case workers/developer , if they mention a...

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Data Visualization question

Is there a way to not show this box on dashboard/report?

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Is this posibile to show all the "Change Request" to all user in the catalnder report portal

Hi All, I have created one calander report and called it in the portal widget.But my requirment is all the user want to see all the change details in the catalnder report is this posible .?

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Resolved! Zurich - Integration user doesn't show up in OAuth application user drop-down

In Zurich the Integration user doesn't show up in OAuth application user drop-down in the Inbound integrations: OAuth - Client credentials grant. I also cannot check the 'Web Services integration user only' when creating the user as that's hidden, s...

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On click og child topic from taxonomy it should redirect to the custom page created

I have created a Taxonomy as news and features under this news , trading stories are there. On click of new it should redirect to the custom page I have created instead of using the OOB template in topics. How to achieve this.

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Toggle or format Journal field in backend

Hello everyone,I have an requirement to add a show less /show more to journal fields (worknotes/comments).Is it possible to render the journal fields as on service portal it can be achieved via service portal widget but i don't know how to achieve it...

Question

Bringing Moveworks AI to Employee Center

We’re excited to announce the first plugin release following the Moveworks acquisition by ServiceNow: Moveworks for Employee Center. This new plugin enables organizations to integrate Moveworks’ AI-powered conversational experience directly into S...

Article

Using GlideRollbackContext API for records created via UI

Hi,we have some playwright tests, where we create some records using UI. However, the records created are in scoped apps, hence, our record cleaner, which uses TABLE API to delete the test data/records created during the test run, is not able to dele...

Question

Resolved! How to show list of open incidents of current user and other steps

Hi, I'd like to configure the following, but am not sure how to do it. 1) I'd like the bot to show a list of open incidents of the current user (I've tried with lookup utility and non-scripted conditions but the bot is not returning any records for s...

Question

Claim Your Developer Passport Badge!

You Showed Up. Now Claim Your Badge. Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it. Using the...

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New versions of ServiceNow-integrated third-party models available

What is this update? ServiceNow's third-party model provider integrations now support new model versions from Microsoft Azure OpenAI and Anthropic Claude via AWS, released March 12, 2026. Customers are not automatically migrated — this article ex...

Article

Resolved! ERROR Test failed: Can't find method com.snc.automation.TriggerSynchronizer.executeNow(string).

I just ran into this error while creating an ATF test to start a Discovery schedule.When putting the following code in a background script, this works fine:var schedule = 'fcc83251db4829185c863ec3f39619b6'; var grSched = new GlideRecord('discovery_s...

Question

Contract [ast_contract] - Parent children fields dependent on Record Producer

Hello,I have a question regarding the Parent Contract number and Child Contract number on a Record Producer.I have two variables on my Record Producer:Parent Contract number – Reference field (Contract [ast_contract])Child Contract number – Reference...

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