IssueLandingPageTaskUtils not allowing override

As part of IRM OOB configurations, there is a script include 'IssueLandingPageTaskUtils' which calls IssueLandingPageTaskUtilsBase.Its appllication is GRC: Common Workspace Elements Usually, OOB script includes allow override and have OOB comment as ...

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How to manage plugin/application updates

Dear CommunityWe are struggling to find a proper way to manage plugin/applications updates. As you are aware plugin/applications are receiving outside upgrades and patches new versions that you can install. Frist of all when you look for updates for ...

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From the Problem record submitted in a previous activity, were you able to add it to the My Requests

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Make changes in variable set client script so it does not affect other catalog items

I want to add an if condition in my existing variable set Client Script so it does not affect other catalog items. I have written the below code to clear out the values if poet type is not capital but it is not working(highlighted in red color) funct...

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Vaishnavi | 4× ServiceNow MVP 2026 | My Community Power 🚀

  From curiosity to community impact, this ServiceNow journey has been built on learning, sharing, and growing every single day.   Hi, I’m Vaishnavi, a 4× ServiceNow MVP, 1× Rising Star, Medium contributor, and YouTube broadcast speaker with 5 years...

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Test Management 2.0 - ATF Tests

Hi, I tried accessing ATF Tests within Test Management 2.0 after installing the “Test Management 2.0 – ATF Tests” plugin, but I’m still unable to see any ATF Tests in Test Management 2.0. Has anyone successfully installed this plugin and used it? You...

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ES12 mode not working in filter value with javascript

ECMAScript 2021 (ES12) mode does not apply inside filter scripts using javascript​:ScriptIncludeScriptInclude TL;DRWe observed that ES6+ syntax fails when a Script Include is executed via a filter value using javascript​:ScriptInclude.The same Script...

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Hide right panel on Service Operations Workspace Home page

 Hello everyone, I would like to share a practical use case that we recently implemented in ServiceNow: hiding the Announcements, Quick Links, and Upcoming sections from the Service Operations Workspace home page for a specific group. Implementation ...

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My task is not to validate even if everything is correct

I followed the step-by-step instructions and everything is as indicated to follow, yet my task fails when validating, can someone help me?it is about the exercise:  SNPI Story 4 - Make the HHD Form Dynamic 

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Employee Center - 'My Tasks' Widget: Display Company Code

The "My Tasks" widget in the Employee Center displays the standard out-of-the-box information.For each RITM displayed in the "My Tasks" widget, i want the Company Code from the associated user's record (sys_user.company -> core_company.u_company_code...

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Import groups from Azure to Servicenow

Hello @all ,I have a requirement to import 4000 records from azure to servicenow (sys_user_group). For that i have created a flow in which i used 'Look up Groups Stream' data stream, in which page size is 999 , when i trigger the flow only upto 999 r...

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TestManagement2.0 - adapt "Test Execution" window

Hello  We plan to use "TestManagement2.0".  When execute the test a new window is open, which allows:- add comment & attachment - when test-step failed- add comment & attachment - then test-stop is blocked Is there any way to configure this window to...

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