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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save the date: now[dev] is coming to San Jose! Save the date: now[dev] is coming to San Jose Mark your calendars: November 4–5, 20... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Prasanna_Patil Specialist Content migration approach Hi All, We want to migrate contents from client intranet to newly built servicenow ... Read More George_1 Specialist Virtual Agent routing to different live agent queues based on portal I have virtual agent e... Read More Tejas Adhalrao Specialist Enhancing the ServiceNow My Approvals Widget -Implementation & Code Hi Community, In one o... Read More Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Webinar: Identity and Access Management was built for humans. Your workforce isn't anymore. Hosted by Megan Le 27 Aug, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: Platform Academy - Agentic AI Workflows for Employees Hosted by ServiceNow 27 Aug, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Business Continuity Management (BCM) Workshop Hosted by ServiceNow 27 Aug, 2026 10:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Personal Finance — w/ Mihir Desai (APAC) Hosted by jasminecole 28 Aug, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Personal Finance — w/ Mihir Desai (AMS) Hosted by jasminecole 28 Aug, 2026 09:00 AM PDT Event Details In person ServiceNow Exchange: Autonomous IT Academy - Event Management Evolved: The AIOps Advantage Hosted by ServiceNow 2 Sep, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

List View sorting being removed

We have a requirement where our list view should be in a fixed sorting when clicking the module to the asset task table. It was achieved, but I noticed a strange behavior. When one filter condition is being removed from the breadcrumbs, the sorting d...

  • Question

AI model management

As part of our enterprise AI model management requirements, I am looking for a reliable source for AI model lifecycle, end-of-life, and deprecation dates. Several model providers offer APIs from which we can retrieve and import this information.I’m w...

  • Question

Service Graph Connector for Microsoft Intune not updating CIs

We are running the current version of the integration and have seen it import devices but the last time a computer was created was two months ago. There are 23 computers in the CMDB (where Discovery source is "SG-Intune"), while Intune itself shows 7...

  • Question

MFA QR Code Not Displaying During Setup

Hi everyone,I'm facing an issue while setting up Multi-Factor Authentication (MFA).When I open the MFA enrollment page, the QR code is not displayed (the QR code area is blank). Because of this, I'm unable to scan it using my authenticator app and co...

  • Question

ServiceNow Exchange: ServiceNow Impact Academy

ServiceNow Impact Academy is an interactive webinar series to help you adopt ServiceNow products and accelerate success with ServiceNow Impact. Join us on the last Wednesday of the month at 9 am PT | 12 pm ET to get tips and tricks on how to leverag...

  • Event

ServiceNow Exchange: ServiceNow Impact Academy

ServiceNow Impact Academy is an interactive webinar series to help you adopt ServiceNow products and accelerate success with ServiceNow Impact. Join us on the last Wednesday of the month at 9 am PT | 12 pm ET to get tips and tricks on how to leverag...

  • Event

AI Control Tower Welcome Guide

What is AI Control Tower? AI Control Tower (AICT) is ServiceNow's AI governance platform. It gives organizations a central hub to discover, govern, secure, observe, and measure all AI assets across the enterprise — both ServiceNow AI and third-part...

  • Article

XML export of Flow record

I would like to export the XML of a flow, created in flow designer. Do not have the update set information which was used to configure/store the flow and moved in Production. Checked in sys_hub_flow, but not able export the flow from the sys_id.  Ple...

  • Question
  • Incident Management

Load data from decision table to Catalog Item form

I have created a decision table where I have a unique input condition for each row. Now I'm looking for a way to list my records from the decision table into a Catalog Item. I have created a new variable as a type = reference. The problem is that I c...

  • Question

Resolved! Hide Comment/Worknotes from HR agent workspace

Hi Community, Comments/Worknotes needs to be visible only under Compose section of HR case and it should not be visible beneath short description. I tried to achieve this using UI policy but this is hiding even from Compose section. Please guide the ...

  • Question

Start Here: Agile 2.0 Deprecation and Collaborative Work Management

  Everything you need to understand what's changing, discover what Collaborative Work Management offers, and decide when and how to make the move — all in one place. Rest Assured: Your access is not going away, and there is no forced cutover date. I...

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