Recently, our organization upgraded our ServiceNow instance from Zurich to Australia. Since the upgrade, we have been experiencing intermittent performance issues across the entire instance.
The issue affects all users in our production environment. We have ruled out any network-related issues. During periods of slowness, pages take longer to load, and when accessing Platform Analytics we frequently see the message:
"Loading is slower than expected."
Has anyone encountered similar performance issues after upgrading to Australia? What troubleshooting steps, logs, diagnostics, or best practices would you recommend to identify the root cause and improve instance performance?
Additional details:
- Environment: Production
- Impact: All users
- Scope: Entire instance, not limited to Platform Analytics
- Network issues: None identified
